Assistant General Manager — Lead Store Ops & Team

Applegreen Travel Plazas; Spring Lake (NJ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to help ensure smooth daily operations and staff development. This entry-level management path offers hands-on leadership, coaching, and a focus on guest satisfaction.

You will supervise team members, uphold brand standards, handle cash and inventory controls, and resolve customer concerns to build lasting relationships. The role emphasizes strong service and operational excellence.

Qualifications

• Leadership and team management experience.
• Strong customer service and communication skills.
• Ability to coach and develop staff.
• Basic food safety understanding and practice.
• Willingness to lift/push objects up to 30 lbs.

Responsibilities

• Deliver performance feedback, set goals, and communicate objectives.
• Supervise daily operations and coach shifts supervisors.
• Stand in for general manager when needed.
• Motivate staff and maintain high morale.
• Ensure brand standards and policies are followed.
• Maintain cash handling, inventory accuracy, and reports.
• Resolve customer issues and foster long-term relationships.
• Ensure store looks clean and inviting.

Skills

Leadership

Customer Service

Communication

Food Safety

Team Motivation

Operational Oversight

Education

High School Diploma or equivalent

Job description

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to help ensure smooth daily operations and staff development. This entry-level management path offers hands-on leadership, coaching, and a focus on guest satisfaction.

You will supervise team members, uphold brand standards, handle cash and inventory controls, and resolve customer concerns to build lasting relationships. The role emphasizes strong service and operational excellence.