Assistant General Manager — Lead Store Ops, Bonus & PTO

Mr. Splash Car Wash; Janesville (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free car washes

Health insurance stipend

Paid vacation up to 80 hours

Performance-based bonus

Job summary

Mr. Splash Car Wash in Janesville, WI is seeking an Assistant General Manager to lead the team, drive performance, and ensure store success.

You will act as the GM’s right hand, stepping in, coaching staff, and maintaining smooth daily operations. You’ll develop teammates, supervise opening and closing, manage cash and safety, handle customer issues, and help with onboarding, interviews, and training while pushing sales and KPI targets.

Qualifications

• Mechanical knowledge highly recommended.
• Associate degree or higher (preferred but not required).
• Experience in customer care (minimum 5 years).
• Managerial knowledge and experience are required (minimum 3 years).

Responsibilities

• Submit commission reports to HR for payroll processing.
• Create staff schedules and ensure shifts are covered.
• Payroll data entries and verify staff punches.
• Coordinate with GM for site supplies and monthly orders.
• First contact for customer complaints and issue resolution.
• Coach team based on KPIs to improve performance.
• Supervise opening and closing procedures and cash handling.
• Assist with onboarding, interviewing, and offboarding.
• Drive daily operations and contribute to sales and training.
• Ensure daily and weekly checklists are completed.

Skills

Leadership

Customer care

Teamwork

Problem solving

Safety awareness

Education

Associate degree or higher

Job description

Mr. Splash Car Wash in Janesville, WI is seeking an Assistant General Manager to lead the team, drive performance, and ensure store success.

You will act as the GM’s right hand, stepping in, coaching staff, and maintaining smooth daily operations. You’ll develop teammates, supervise opening and closing, manage cash and safety, handle customer issues, and help with onboarding, interviews, and training while pushing sales and KPI targets.