Assistant General Manager — Lead People & Performance

Applegreen Travel Plazas; Old Bridge (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen USA Welcome Centers Central Services in New Jersey invites applications for an Assistant General Manager role at our busy travel plaza operations. This position provides an entry path to management and offers opportunities to learn essential decision-making and leadership skills.

You will assist the General Manager with daily store performance, lead a team, ensure brand standards, coach staff, manage cash and inventory, and foster positive guest experiences.

Qualifications

• Leadership and management experience is essential.
• Excellent customer service abilities and a positive attitude.
• Strong verbal and written communication skills are required.
• Basic understanding of food safety practices is preferred.
• Ability to lift/push objects weighing over 30 lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate objectives clearly.
• Oversee day-to-day supervision of non-management staff and coaching of shift supervisors.
• Cover for the general manager in their absence and maintain store operations.
• Motivate staff during challenging periods to maintain morale and performance.
• Ensure adherence to brand standards, policies, and cash control procedures.
• Maintain inventory accuracy through spot checks and counts.
• Address customer needs and resolve issues to sustain positive relationships.

Skills

Leadership

Customer service

Communication

Problem solving

Food safety

Education

High school diploma or equivalent

Job description

Applegreen USA Welcome Centers Central Services in New Jersey invites applications for an Assistant General Manager role at our busy travel plaza operations. This position provides an entry path to management and offers opportunities to learn essential decision-making and leadership skills.

You will assist the General Manager with daily store performance, lead a team, ensure brand standards, coach staff, manage cash and inventory, and foster positive guest experiences.