Assistant General Manager — Lead Fast-Food Operations

KBP Brands; Jacksonville (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Leadership development

KBP Cares support program

Medical, dental, vision

Paid time off (PTO)

Education benefits (GED, scholarships,

Free shift meals

Employee discount

Paid training

Job summary

KBP Brands, in collaboration with KFC, seeks an Assistant General Manager to lead restaurant teams, drive guest satisfaction, and maintain high standards of operation. This role emphasizes coaching, scheduling, and managing profitability across daily shifts.

You will grow through our internal leadership development program, with benefits including healthcare, PTO, education support, employee meals, and training. Strong leadership and customer service are essential.

Qualifications

• At least one year of experience as an Assistant General Manager in food service or retail with P&L responsibility.
• Quick-service experience preferred.

Responsibilities

• Lead, train, schedule, and coach your team to create a positive and productive work environment.
• Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences.
• Oversee daily operations including inventory, cash handling, and policy compliance.
• Maintain KFC standards for food quality, preparation, and presentation.
• Enforce safety and cleanliness standards for a safe environment.
• Manage labor and food costs to maximize profitability.
• Anticipate and resolve challenges during shifts.

Skills

Leadership

Staff development

Customer service

Conflict resolution

Job description

KBP Brands, in collaboration with KFC, seeks an Assistant General Manager to lead restaurant teams, drive guest satisfaction, and maintain high standards of operation. This role emphasizes coaching, scheduling, and managing profitability across daily shifts.

You will grow through our internal leadership development program, with benefits including healthcare, PTO, education support, employee meals, and training. Strong leadership and customer service are essential.