Assistant General Manager — Lead a High-Energy Team

Jobless; Northern (KY); Hybrid; USD 57,000 - 87,000; Full time

Benefits offered by this job

Competitive pay

Health benefits (vision and dental)

Employee perks

Job summary

Lava Island in Manchester is seeking an Assistant General Manager to lead a high-energy team across Kitchen, Park, or Events, and to be the on-site leader during operating hours.

You will drive guest satisfaction, coach staff, maintain safety, and partner with the General Manager on promotions and events. If you are energetic, results-focused, and ready to shape memorable experiences for families, apply today.

Qualifications

• Experience leading teams in hospitality or customer-facing settings.
• Strong guest-service focus and ability to coach staff.
• Knowledge of safety regulations and food service operations.
• Reliable with weekend/evening availability.

Responsibilities

• Lead and develop a high-energy team across Kitchen, Park, or Events to deliver exceptional guest experiences.
• Act as the Manager on Duty (MOD) during operating hours to ensure smooth operations and safety.
• Drive guest satisfaction by anticipating needs, resolving issues, and upholding Lava Island standards.
• Collaborate with the General Manager on events, promotions, and new initiatives to grow the business.
• Maintain compliance with health codes and safety policies, ensuring a secure environment for guests and staff.

Skills

Leadership

Guest experience

Coaching

Operations management

Food service knowledge

Safety compliance

Job description

Lava Island in Manchester is seeking an Assistant General Manager to lead a high-energy team across Kitchen, Park, or Events, and to be the on-site leader during operating hours.

You will drive guest satisfaction, coach staff, maintain safety, and partner with the General Manager on promotions and events. If you are energetic, results-focused, and ready to shape memorable experiences for families, apply today.