Assistant General Manager: Hotel Ops Leader

CUSA, LLC; York (NE); On-site; USD 34,000 - 46,000; Full time

Job summary

Fairfield Inn & Suites York is seeking a Full-Time Assistant General Manager to lead a fast-paced, guest-focused team in York, NE. You will oversee daily operations, uphold service standards, mentor staff, and drive a high-performance culture that emphasizes problem-solving and empathy.

This role offers a competitive salary and an opportunity to shape outstanding guest experiences in a dynamic hotel environment.

Qualifications

• Hotel management experience required, ideally in a Marriott-branded property.
• Proven leadership and customer service skills are essential.
• Ability to manage daily operations and mentor staff effectively.
• Familiarity with Agilysys Stay PMS for bookings and guest interactions.

Responsibilities

• Oversee daily hotel operations and ensure exceptional guest service.
• Lead by example and mentor team members in problem-solving and empathy.
• Manage inventory, track performance metrics, and report results.
• Collaborate on strategies to enhance service during peak hours and weekends.

Skills

Leadership

Customer service

Problem solving

Communication

Staff mentoring

Tools

Agilysys Stay PMS

Job description

Fairfield Inn & Suites York is seeking a Full-Time Assistant General Manager to lead a fast-paced, guest-focused team in York, NE. You will oversee daily operations, uphold service standards, mentor staff, and drive a high-performance culture that emphasizes problem-solving and empathy.

This role offers a competitive salary and an opportunity to shape outstanding guest experiences in a dynamic hotel environment.