Assistant General Manager: Hotel Ops & Guest Experience

Twenty-Four-Seven-Hotels; Manhattan Beach (CA); On-site; USD 80,000 - 84,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

PTO

Job summary

Twenty Four Seven Hotels in Manhattan Beach, CA is seeking an Assistant General Manager to uphold brand standards and owner expectations, overseeing daily operations and leading a team of associates. The role emphasizes guest service, training, and financial governance within a dynamic hospitality environment.

The position requires solid hotel management experience, strong communication skills, and the ability to work nights and weekends.

Qualifications

• Hotel Front Office & F&B management experience preferred.
• Progressive hotel management experience desired.
• Experience with Choice Brands systems requested.
• Strong initiative and customer service skills required.
• Flexible schedule including nights and weekends.

Responsibilities

• Manage day-to-day operations.
• Maintain guest confidence through prompt and courteous communication.
• Provide direction and training to associates.
• Assist in hiring and performance reviews.
• Help manage P&L by controlling costs and CPOR.
• Monitor labor productivity.
• Support hotel sales efforts and revenue opportunities.

Skills

Front Office Management

F&B Management

P&L Management

Staff Training

Communication Skills

Computer Proficiency

Tools

Choice Brands Systems

Job description

Twenty Four Seven Hotels in Manhattan Beach, CA is seeking an Assistant General Manager to uphold brand standards and owner expectations, overseeing daily operations and leading a team of associates. The role emphasizes guest service, training, and financial governance within a dynamic hospitality environment.

The position requires solid hotel management experience, strong communication skills, and the ability to work nights and weekends.