Assistant General Manager - Hotel Ops & Guest Experience

Skytouch Holdings Of Georgetown Llc; Georgetown (KY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Skytouch Holdings Of Georgetown LLC is seeking an Assistant General Manager for the Fairfield by Marriott in Georgetown, KY. You will partner with the General Manager to lead daily operations, uphold brand standards, and drive guest satisfaction in a fast-paced hotel environment.

You will supervise front desk, housekeeping, and maintenance teams, manage schedules and budgets, and contribute to sales efforts for corporate accounts and group bookings while modeling outstanding hospitality and

Qualifications

• 2+ years of hotel management or supervisory experience.
• Branded property experience preferred, Marriott a plus.
• Strong leadership, communication, and team-building skills.

Responsibilities

• Assist General Manager in overseeing daily hotel operations across departments.
• Maintain Marriott brand standards and service quality to ensure guest satisfaction.
• Direct front desk, housekeeping, and maintenance teams and train staff.
• Manage scheduling, payroll, and staffing to optimize labor efficiency.
• Address guest complaints promptly and professionally.
• Monitor revenue, occupancy, and operating budgets.
• Support sales efforts for corporate accounts and group bookings.

Skills

Leadership

Communication

Team-building

Guest satisfaction focus

Education

Associate's or Bachelor's degree in Hospitality Management

Tools

PMS proficiency

Marriott systems

Job description

Skytouch Holdings Of Georgetown LLC is seeking an Assistant General Manager for the Fairfield by Marriott in Georgetown, KY. You will partner with the General Manager to lead daily operations, uphold brand standards, and drive guest satisfaction in a fast-paced hotel environment.

You will supervise front desk, housekeeping, and maintenance teams, manage schedules and budgets, and contribute to sales efforts for corporate accounts and group bookings while modeling outstanding hospitality and