Assistant General Manager - Hospitality Leader

Avid Hotel By IHG; Madison (AL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Medical/Dental/Vision 50% Match

Job summary

Shivaay Group LLC is seeking an experienced Assistant Manager to represent our hotel leadership in Madison, AL. You will oversee all departments, guide staff, and ensure guest satisfaction while maintaining company policies and brand standards.

This in-person role requires excellent communication and a proactive leadership approach. The position offers opportunities for advancement, a robust benefits package, and the ability to respond swiftly to guest needs, with 24/7 on-call availability and a

Qualifications

• Hotel customer service experience is required.
• Bachelor’s degree in Hospitality Management or similar degree.
• Authorized to work in the US.
• Willing to work weekends and holidays.

Responsibilities

• Lead and train hotel staff across departments.
• Oversee scheduling, coaching, and performance.
• Assist GM with guest scores, sales, and staff morale.
• Interview, hire, and termination processes.
• Ensure brand standards and policies are followed.

Skills

Customer service

Communication

Phone etiquette

Bilingual

Flexibility

Teamwork

Education

Bachelor's in Hospitality Management

High school diploma

Tools

Front desk software

Job description

Shivaay Group LLC is seeking an experienced Assistant Manager to represent our hotel leadership in Madison, AL. You will oversee all departments, guide staff, and ensure guest satisfaction while maintaining company policies and brand standards.

This in-person role requires excellent communication and a proactive leadership approach. The position offers opportunities for advancement, a robust benefits package, and the ability to respond swiftly to guest needs, with 24/7 on-call availability and a