Assistant General Manager — Guest Experience Leader

Team Car Care; Oak Lawn (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K plan with company match

Biweekly Bonus Incentives

Career advancement opportunities

DailyPay

Tools provided

Employee Discount

Employee Referral Bonuses

Fleet Referral Bonuses

Medical/dental/vision insurance

PerkSpot Platform discounts

PTO after 180 days

Spot bonuses

Uniforms paid for and laundered

Job summary

Team Car Care in Oak Lawn, IL is seeking an Assistant General Manager to lead a busy service center and drive guest-focused service. You will work with the GM to grow revenue, coach staff, and manage daily operations to maintain high standards of quality and safety.

The role requires strong communication, leadership, and financial acumen within a fast-paced automotive retail environment. Competitive compensation and full benefits are provided, with opportunities for advancement.

Qualifications

• One to three years of retail management experience.
• Exceptional oral and written communication skills.
• Proven leader capable of inspiring and motivating diverse teams.
• Strong business sense and retail market understanding.
• Ability to analyze and recommend financial objectives to improve sales and service results.
• Positive, professional conduct and appearance at all times.
• Enjoys a fast-paced, high-performance retail environment.
• Guest First mindset.

Responsibilities

• Drive revenue growth with higher guest counts and performance metrics.
• Coach and guide team to deliver excellent guest experiences and service quality.
• Lead and engage the team through daily huddles and store meetings.
• Ensure inventory control, cash handling, and safe store operations.
• Assist GM with budgeting, forecasts, and expense controls.
• Provide clear direction and mentoring to technicians and CSAs.

Skills

Retail management

Communication skills

Job description

Team Car Care in Oak Lawn, IL is seeking an Assistant General Manager to lead a busy service center and drive guest-focused service. You will work with the GM to grow revenue, coach staff, and manage daily operations to maintain high standards of quality and safety.

The role requires strong communication, leadership, and financial acumen within a fast-paced automotive retail environment. Competitive compensation and full benefits are provided, with opportunities for advancement.