Assistant General Manager — Guest Experience Leader

Team Car Care West, LLC (US); Carlsbad (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401K plan w/ company match

Biweekly Bonus Incentives

DailyPay

Employee Discount

Employee Referral Bonuses

Fleet Referral Bonuses

PTO after 180 days

Uniforms paid for and laundered

Job summary

Team Car Care West, LLC (US) in Carlsbad, CA is seeking an Assistant General Manager to lead daily operations, drive guest satisfaction, and boost sales with the General Manager. The role demands strong leadership and a customer-first approach.

You will coach teammates, manage inventory, assist with budgeting and forecasts, and ensure safety and cleanliness while delivering an outstanding guest experience.

Qualifications

• Exceptional oral and written communication skills.
• Proven leadership ability and team motivation.
• Ability to analyze financial objectives to drive sales and service results.
• Guest-first mindset with a focus on guest experience.

Responsibilities

• Lead revenue growth with GM and coach frontline staff to deliver excellent customer service.
• Manage inventory and product orders to meet business needs.
• Assist budgeting, sales forecasts, and expense controls.
• Provide guidance, mentoring, and coaching to team members.
• Ensure the service center is clean, safe, and presentable per standards.
• Lead daily team huddles and store meetings; set direction to achieve goals.
• Assist guests with questions in person, electronically, or by phone.

Skills

Leadership

Communication

Customer service

Budgeting

Financial analysis

Mentoring

Job description

Team Car Care West, LLC (US) in Carlsbad, CA is seeking an Assistant General Manager to lead daily operations, drive guest satisfaction, and boost sales with the General Manager. The role demands strong leadership and a customer-first approach.

You will coach teammates, manage inventory, assist with budgeting and forecasts, and ensure safety and cleanliness while delivering an outstanding guest experience.