Assistant General Manager — Guest Experience Lead

Coffee Bean & Tea Leaf Hawaii; Baldwin Park (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Discounts on coffee & tea

Holidays

Vacation pay

Sick pay

Job summary

The Coffee Bean & Tea Leaf is seeking an Assistant General Manager in Baldwin Park, CA. You will lead daily operations, coach the team on hospitality and sales, and ensure top-tier guest experiences. This role offers the chance to grow from Barista to management as you help drive store success and community engagement.

Join a brand with a long Southern California heritage and a focus on quality coffee and tea, safety, and teamwork. Competitive hourly pay and benefits are included.

Responsibilities

• Lead by example. Drive sales and service performance through coaching and training.
• Be a coffee & tea expert. Share passion and knowledge with team and guests.
• Generate new guests. Engage in-store and online guest acquisition.
• Care about safety. Maintain a safe store environment for staff and guests.
• Assist the General Manager to manage a profitable store by tracking sales and daily operations.
• Be Creative. Handle visual merchandising and product placement to enhance guest experiences.
• Act as a local CBTL ambassador, connecting with the community to attract talent.

Job description

The Coffee Bean & Tea Leaf is seeking an Assistant General Manager in Baldwin Park, CA. You will lead daily operations, coach the team on hospitality and sales, and ensure top-tier guest experiences. This role offers the chance to grow from Barista to management as you help drive store success and community engagement.

Join a brand with a long Southern California heritage and a focus on quality coffee and tea, safety, and teamwork. Competitive hourly pay and benefits are included.