Assistant General Manager: Guest Experience & Growth Lead

106 Team Car Care West, LLC (US); Kennewick (WA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401K plan w/ company match

Biweekly Bonus Incentives

Career advancement opportunities

DailyPay

Employee Discount

Employee Referral Bonuses

Fleet Referral Bonuses

Medical/dental/vision insurance

PerkSpot Platform discounts

PTO after 180 days

Spot bonuses

Uniforms paid for and laundered

Job summary

Jiffy Lube is seeking an Assistant General Manager in Kennewick, WA to lead store operations and drive sales growth alongside the General Manager. You will ensure top-tier guest experiences, coach staff, and manage day-to-day activities in a fast-paced automotive service environment.

The role emphasizes leadership, communication, and hands-on support in budgeting, inventory, and training to sustain high performance and guest satisfaction.

Qualifications

• One to three years of retail management experience.
• Excellent oral and written communication skills.
• Proven leadership with ability to motivate diverse groups.
• Solid business sense and understanding of retail industry.
• Ability to read and interpret safety and operating procedures.

Responsibilities

• Drive revenue growth with GM through guest counts and lead measures.
• Coach and deliver excellent customer service and guest experiences.
• Lead by example and boost team engagement and efficiency.
• Develop teammates via internal training, guidance, and direction.
• Oversee inventory, cash handling, and store operations with DM support.

Skills

Retail management

Leadership

Communication

Guest service

Budgeting

Inventory control

Team building

Job description

Jiffy Lube is seeking an Assistant General Manager in Kennewick, WA to lead store operations and drive sales growth alongside the General Manager. You will ensure top-tier guest experiences, coach staff, and manage day-to-day activities in a fast-paced automotive service environment.

The role emphasizes leadership, communication, and hands-on support in budgeting, inventory, and training to sustain high performance and guest satisfaction.