Assistant General Manager: Growth & Guest Experience

Cadillac Jack's® Gaming Resort; Deadwood (SD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Marriott hotel discounts worldwide

Competitive salary plus performance-b/

Job summary

SpringHill Suites by Marriott in Deadwood, South Dakota, is seeking an Assistant General Manager to support the General Manager in leading daily hotel operations, developing team members, and driving guest satisfaction. This role offers a path to growth within a respected Marriott brand and a performance-driven management company.

The position includes opportunities for career advancement, competitive compensation with bonuses, and a comprehensive benefits package including health, dental,

Responsibilities

• Assist the General Manager in overseeing all hotel operations, including Front Desk, Housekeeping, Maintenance, Food & Beverage, and Sales.
• Ensure exceptional guest service and resolve guest concerns in a timely and professional manner.
• Support department leaders through coaching, training, and performance management.
• Monitor labor, expenses, and operational performance to achieve property goals.
• Help drive success in guest satisfaction, employee engagement, sales growth, property appearance, and financial performance.
• Serve as Manager on Duty and assume General Manager responsibilities when needed.
• Support hotel operations wherever necessary and perform additional duties as assigned.

Job description

SpringHill Suites by Marriott in Deadwood, South Dakota, is seeking an Assistant General Manager to support the General Manager in leading daily hotel operations, developing team members, and driving guest satisfaction. This role offers a path to growth within a respected Marriott brand and a performance-driven management company.

The position includes opportunities for career advancement, competitive compensation with bonuses, and a comprehensive benefits package including health, dental,