Assistant General Manager. Downtown San Francisco

Equinox; San Francisco (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Commission opportunities

Complimentary club membership

Access to Personal Training & Spa

Job summary

Equinox, a premier lifestyle brand, seeks an Assistant General Manager in Downtown San Francisco to lead and inspire a high-performance club team. You will hire, train, and manage Front Desk, Maintenance, and Kids' club departments while ensuring exceptional member service and adherence to payroll budgets.

You will collaborate with the General Manager on strategic goals, lead performance evaluations, and maintain club standards and safety procedures in a fast-paced environment.

Qualifications

• Proven leadership ability in an operational setting.
• Strong verbal and written communication skills.
• High touch customer service experience preferred.
• Effective time management and follow-up skills.

Responsibilities

• Influence and inspire a dynamic workforce.
• Hire, train, and manage Front Desk, Maintenance, and Kids' club departments; assist with schedules and payroll budgets.
• Complete staff performance evaluations monthly and annually.
• Adhere to monthly ordering timelines and supply budgets.
• Ensure high-level customer service to club members.
• Support ancillary departments and sales with General Manager collaboration.
• Monitor monthly departmental goals and projections.
• Ensure club cleanliness per Equinox standards.
• Maintain Risk Management and Loss Prevention procedures; monitor safety and security.
• Assist with other projects as delegated by GM.
• Be open to location reassignment and flexible schedules.

Skills

Leadership

Communication

Customer service

Time management

Education

Bachelor’s Degree preferred

Job description

Assistant General Manager. Downtown San Francisco

• Full-time

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate abouthigh performance livingand we practice what we preach – investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enable our members to get great results.We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

RESPONSIBILITIES:

• Influence and inspire a dynamic work force
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high-level of customer service to club members
• With partnership of General Manager, support ancillary departments and sales
• Awareness of monthly departmental goals and monthly projections
• Ensure cleanliness of club per Equinox’s company standard
• Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
• Help facilitate all other projects or responsibilities as delegated by the General Manager
• Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

• Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow up skills
• Bachelor’s Degree preferred
• Will be provided via Assistant General Manager onboarding manual

PHYSICAL REQUIREMENTS

• Ability to lift 25 pounds
• Able to be mobile throughout the facility all day

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Pay Transparency: $75,000 - $80,000 Annually

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.