Assistant General Manager, Washington DC

Equinox; Washington (District of Columbia); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Complimentary Club membership

Perks and incentives with our products

Job summary

Equinox is seeking an Assistant General Manager for the Washington DC club to ensure smooth, high‑level operations and outstanding guest experience. This full‑time role leads Front Desk, Housekeeping and M.O.D. managers while supporting the General Manager with delegated projects.

Qualified candidates have 3–6 years of management in customer service, preferably in fitness or hospitality, and a 4‑year degree. You will drive revenue, train staff, and uphold Equinox standards across all departments.

Qualifications

• Proven leadership ability in educational, fitness or professional settings with 3-6 years of management experience in a customer service business.
• Experience in Retail & Hospitality is a plus.
• Enthusiastic, passionate and knowledgeable regarding the fitness industry.
• Excellent verbal and written communication skills.
• Proven ability to drive revenue.
• Hire, direct and train staff as well as excellent time management and follow-up skills.
• 4-year college degree strongly preferred.

Responsibilities

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance
• Educate staff of proper company policies and procedures

Skills

Leadership

Customer service

Communication

Time management

Revenue generation

Staff training

Education

Bachelor's degree

Job description

Assistant General Manager, Washington DC

• Full-time

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate abouthigh performance livingand we practice what we preach – investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enable our members to get great results.We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.

The Assistant General Manager will help ensure the smooth and efficient operational procedureswithin all departments enabling the Equinox club to provide the highest level of customer service.

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping theGeneral Manager facilitate all delegated projects and responsibilities
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shiftcoverage and general club maintenance
• Educate staff of proper company policiesand procedures

Pay Transparency: $70,000 - $75,000 Annually

• Qualified candidates must have proven leadership ability in an educational, fitness orprofessional settings with 3-6 years of management experience in a customer servicebusiness
• Experience in Retail & Hospitality is a plus
• Enthusiastic, passionate and knowledgeable regarding the fitness industry
• Excellent verbal and written communication skills
• Proven ability to drive revenue
• Hire, direct and train staff as well as excellent time management and follow-up skills
• 4-year college degree strongly preferred

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer.

For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines.

Must have a legal right to work in the United States.