Assistant General Manager - Credence Fine Dining

Priority Dispatch Corp.; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly Payroll

401(k) with Company Match

Company-Subsidized Medical Insurance

Dental, Vision & Supplemental Benefits

Paid Time Off

Employee Dining Discounts

Career Growth & Development Opportunit

Job summary

Levi Goode Brands in Houston, TX, seeks an Assistant General Manager to lead service, mentor staff, and uphold brand hospitality in a high-volume setting.

You will partner with the General Manager to manage operations, guest relationships, menu launches, and training while ensuring safety and quality. This hands-on leader engages with guests, teams, and Home Office partnerships to drive growth and ensure an exceptional guest experience.

Qualifications

• High school diploma or equivalent required; hospitality or business education preferred.
• Minimum 3 years of supervisory or management experience in a full-service, high-volume, or elevated hospitality environment.
• Demonstrated ability to lead service, coach teams, build guest relationships, and support sales, labor, and operating goals.
• Strong communication, organization, judgment, follow-through, and problem-solving skills.
• Comfort using Microsoft Office, Outlook, Teams, restaurant technology, and operational reporting tools.

Responsibilities

• Lead shifts with calm judgment, visible presence, ownership, and a genuine commitment to both guests and team members.
• Model polished, gracious, and informed hospitality that reflects the concept and company standards.
• Support the General Manager in setting clear expectations and maintaining strong communication between FOH, BOH, bar, and supporting teams.
• Recruit, onboard, train, coach, and retain team members who demonstrate leadership and character.

Skills

Leadership

Guest relations

Communication

Problem-solving

Training

Education

High school diploma or equivalent

Job description

Job Details

Job Location: [CRED] Credence & Sidebar - Houston, TX 77024

Job Category: Restaurant Management

About Levi Goode Brands & The Role

Levi Goode Brands creates restaurants that are unmistakably connected to Texas while offering guests something they cannot find anywhere else. Our concepts bring together strong storytelling, thoughtful design, exceptional food and beverage, and a level of hospitality that makes people want to return.

As Assistant General Manager, you are a key leader in bringing that point of view to life every day. You partner with the General Manager to lead the restaurant, develop a confident and caring team, protect the guest experience, and build the relationships that grow our customer base. You are both a hands-on operator and a culture carrier—someone who can move comfortably between the dining room, the kitchen, the bar, the community, and Home Office partnerships.

Essential Duties & Responsibilities

Leadership, Culture & Hospitality

• Champion Levi Goode Brands' mission, values, and standards while creating a welcoming, accountable, and team-oriented restaurant culture.
• Lead shifts with calm judgment, visible presence, ownership, and a genuine commitment to both guests and team members.
• Model polished, gracious, and informed hospitality that reflects the personality of the concept and the standards of the company.
• Support the General Manager in setting clear expectations and maintaining strong communication between front of house, back of house, bar, and support teams.

Customer Growth & Relationship Building

• Grow our customer base by developing meaningful relationships with guests, team members, vendors, community partners, local businesses, and Home Office teams.
• Learn regular guests and community stakeholders by name, recognize opportunities to deepen loyalty, and ensure service feels personal rather than transactional.
• Represent the concept with confidence at approved events, partnerships, community activities, and brand experiences.
• Gather and communicate guest insights, service trends, and relationship opportunities to the General Manager and relevant partners.

Operational & Financial Excellence

• Assist with daily restaurant operations, including opening and closing procedures, service readiness, staffing, product execution, cleanliness, and facility standards.
• Monitor sales, labor, controllable expenses, product usage, and operational reports; identify opportunities to improve performance without compromising hospitality.
• Support menu launches, seasonal features, special events, training initiatives, and company-wide operational priorities.
• Resolve guest concerns promptly and professionally, document issues accurately, and follow through on service recovery and corrective action.
• Ensure compliance with food safety, sanitation, allergen, alcohol-service, workplace-safety, and brand standards.

Talent Development & Accountability

• Recruit, onboard, train, coach, and retain team members who demonstrate the capability and character to represent Levi Goode Brands.
• Provide frequent feedback, recognize strong performance, address issues fairly, and help team members understand how their work contributes to the larger guest experience.
• Build leadership depth by identifying potential, delegating thoughtfully, and giving emerging leaders opportunities to practice ownership.
• Partner with People & Culture and restaurant leadership to administer policies, performance conversations, scheduling expectations, and team development plans consistently.

Benefits

• Weekly Payroll
• 401(k) with Company Match
• Company-Subsidized Medical Insurance
• Dental, Vision & Supplemental Benefits
• Paid Time Off
• Employee Dining Discounts
• Career Growth & Development Opportunities
• And much more!

Qualifications

• High school diploma or equivalent required; hospitality, restaurant management, or business education preferred.
• Minimum 3 years of recent supervisory or management experience in a full-service, high-volume, or elevated hospitality environment.
• Demonstrated ability to lead service, coach teams, build guest relationships, and support sales, labor, and operating goals.
• Strong communication, organization, judgment, follow-through, and problem-solving skills.
• Comfort using Microsoft Office, Outlook, Teams, restaurant technology, and operational reporting tools.
• Bilingual English/Spanish is a plus.

Certifications

• Food Safety Manager Certification
• Food Allergen Certification
• TABC Certification

Physical Requirements & Schedule

• While performing the duties of this position, employees regularly stand, walk, bend, reach, use their hands, and communicate verbally.
• Employees must frequently lift up to 25 pounds and occasionally lift up to 50 pounds.
• This role requires availability for a varied schedule that may include early mornings, evenings, weekends, holidays, and extended shifts based on business needs.