Assistant General Manager — Craft Beer & Guest Experience

Resurgence Brewing Company; Buffalo (NY); On-site; USD 58,500 - 71,500; Full time

Job summary

Resurgence Brewing Co. in Buffalo, NY, seeks an Assistant General Manager to oversee daily operations across front and back of house, ensuring an FU Awesome guest experience.

The AGM will supervise staff, enforce policies, and coordinate schedules while upholding quality and safety standards in a fast-paced brewery and restaurant setting. Weekend and evening availability is required, with a base salary of $65,000 per year and potential for bonus.

Qualifications

• Minimum of high school diploma; advanced degree a plus
• Experience supervising staff in a restaurant or brewery setting preferred
• Strong knowledge of full-service restaurant operations and hospitality standards
• Excellent leadership, training, and team motivation abilities
• Outstanding guest service, communication, and problem-solving skills
• Ability to work evenings, weekends, and holidays in a fast-paced venue
• Forklift certification a plus; authorized to work in the U.S.

Responsibilities

• Oversee front- and back-of-house operations as AGM.
• Enforce policies and procedures to ensure a safe guest experience.
• Supervise staff, coordinate schedules, and maintain quality standards.
• Support and train team; foster a positive, brand-aligned culture.
• Ensure compliance with health, safety, and food handling regulations.

Skills

Supervisory experience

Leadership

Guest service

Communication

POS systems

Staff training

Organizational skills

Problem solving

Adaptability

Education

High school diploma

Tools

POS systems

Job description

Resurgence Brewing Co. in Buffalo, NY, seeks an Assistant General Manager to oversee daily operations across front and back of house, ensuring an FU Awesome guest experience.

The AGM will supervise staff, enforce policies, and coordinate schedules while upholding quality and safety standards in a fast-paced brewery and restaurant setting. Weekend and evening availability is required, with a base salary of $65,000 per year and potential for bonus.