Assistant General Manager — Coastal Dining Leader

The Longboard

Sullivan's Island (SC)

On-site

USD 65,000 - 90,000

Full time

6 days ago
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Benefits offered by this job

Group Health Insurance - 50/50
Group Plan access: health, dental, VIs
Paid Time Off / Sick Days
Dining discounts at home & cross-loc

Job summary

The Longboard Sullivan’s Island is the second iteration of our coastal dining concept, offering refined, seafood-forward fare and a vibrant bar program with Caribbean-inspired cocktails. As Assistant General Manager you’ll help lead a large team, shape daily operations, and create an environment of fun, warm hospitality that makes every guest feel welcome.

You’ll need a calm demeanor under pressure, strong coaching skills, and a solid understanding of restaurant operations, staffing, and safety.

Qualifications

  • Minimum 3 years of experience in a supervisory position for a full-service, high-volume dining restaurant.
  • Exceptional communication skills required.
  • Self-discipline, initiative and leadership ability expected.
  • Willingness to work flexible hours including nights, weekends and holidays.

Responsibilities

  • Ensure positive guest service in all areas. Investigate and resolve complaints; turn dissatisfied guests into regulars.
  • Create lasting relationships with guests to ensure loyalism.
  • Maintain an accurate staffing plan; assist with interviewing and hiring.
  • Assist GM with supervision, discipline, training, development, and termination.
  • Develop employees with ongoing feedback and performance reviews.
  • Help and inspire each employee to reach their greatest potential.
  • Demonstrate integrity and foster a team mindset and respect.
  • Manage shifts, scheduling, product quality, and cleanliness.
  • Complete financial and personnel administrative duties accurately and on time.
  • Enforce safety procedures to provide a safe working and guest environment.
  • Report accidents promptly.
  • Enforce sanitary practices for food handling and maintenance.
  • Ensure compliance with standards and laws; follow company policies.
  • Maintain high quality of service and food preparation.
  • Adhere to company standards to increase sales and minimize costs.
  • Perform other duties as required.

Skills

Leadership
Communication
Self-discipline
Initiative
Outgoing nature

Job description

The Longboard Sullivan’s Island is the second iteration of our coastal dining concept, offering refined, seafood-forward fare and a vibrant bar program with Caribbean-inspired cocktails. As Assistant General Manager you’ll help lead a large team, shape daily operations, and create an environment of fun, warm hospitality that makes every guest feel welcome.

You’ll need a calm demeanor under pressure, strong coaching skills, and a solid understanding of restaurant operations, staffing, and safety.

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