Assistant General Manager - B-Lux

Kalahari Resorts LLC; Sandusky (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Health insurance

Employee perks

Education assistance

Job summary

Kalahari Resorts & Conventions is seeking an Assistant General Manager for B-Lux Grill & Bar. Lead daily operations, coach your team, and partner with the General Manager to uphold service standards and financial performance in a high-volume setting.

You will foster a respectful, supportive culture, focus on guest experiences, and ensure consistent hospitality excellence aligned with our “Lead with Love” Promise.

Qualifications

• FOH knowledge and background in hotel/resort restaurant operations required.
• Prior restaurant experience in full-service setting with supervisory responsibilities.
• Experience with craft cocktails preferred (2+ years) and ability to lead a team.

Responsibilities

• Ensure consistent execution of food and beverage recipes, portioning, cooking and service to established standards.
• Drive sales, service quality, facility appearance, and sanitation through training and positive leadership.
• Cover roles as interim Manager/Supervisor/Associate to maintain guest service and daily operations.
• Coach and develop staff in managerial and professional skills.

Skills

FOH operations

Assistant management

Supervisory experience

Craft cocktails

Job description

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.

But we’re more than a resort. As a family‑owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa

Assistant General Manager – B-Lux Grill & Bar

Kalahari Resorts & Conventions is seeking an Assistant General Manager – B-Lux Grill and Bar. Bring the energy, flavor, and fun to B‑LUX Grill & Bar — where handcrafted burgers, over‑the‑top shakes, and an exciting guest experience come together to create unforgettable moments for every guest who walks through our doors. In this role, you will support the restaurant's overall success by helping to lead daily operations, developing team members, and ensuring exceptional guest experiences. This role partners closely with the General Manager to drive service standards, financial performance, and operational excellence in a fast‑paced, high‑volume environment.

In this role, you will support our company promise – Lead with Love by creating a culture built on respect, support, accountability, and genuine care for both guests and team members. Through hands‑on leadership, coaching, and positive encouragement, they inspire their team to deliver exceptional hospitality while fostering an environment where people feel valued, empowered, and motivated to succeed together.

Salary Range - $55,000 - $65,000/yr

Key Responsibilities:

• Ensure that all food and beverage products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Achieving company objectives in sales, service, quality, the appearance of the facility, and sanitation and cleanliness through training of associates and creating a positive, productive working environment.
• Fill in where needed (as interim Manager, Supervisor, or Associate) to ensure guest service standards and efficient operations are met daily.
• Continually strive to develop, coach, and train your staff in all areas of managerial and professional development.

What We’re Looking For

• With this position, we do require a background of general food and beverage knowledge, involving at least 1 year of front‑of‑the‑house operations and/or assistant management positions in a hotel or resort setting.
• Prior restaurant experience in a full‑service restaurant and supervisory experience of staff is a must.
• It’s preferred that you have at least 2 years of directly related experience, including experience with craft cocktails.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full‑time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaderslead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer

EEO is the Law