Assistant General Manager at Euro Staffs

Euro Staffs; Waco (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Euro Staffs in Waco, TX is seeking an Assistant General Manager to oversee daily restaurant operations on site. The role involves hiring, training, staff scheduling, and driving guest satisfaction while maintaining high standards of food safety and regulatory compliance.

Ideal candidates will lead with energy, manage costs, and contribute to growth through effective leadership, accountability, and teamwork within the family-driven organization.

Qualifications

• Experience supervising restaurant staff and driving team performance.
• Strong customer service mindset with focus on dining experience and guest satisfaction.
• Excellent time management and organizational skills to manage shifts, inventories, and reporting.

Responsibilities

• Hire and train restaurant staff and manage onboarding.
• Organize and oversee staff schedules and shift coverage.
• Conduct performance evaluations and manage disciplinary process per policy.
• Ensure compliance with health, safety, and hygiene standards.
• Monitor customer satisfaction and resolve complaints diplomatically.
• Estimate food and beverage costs and manage inventories.
• Ensure compliance with alcohol regulations.
• Maintain sales records and prepare operations reports.

Skills

Supervisory leadership

Customer service

Time management

Organization

Food safety knowledge

Microsoft Office

Tools

Microsoft Office Suite

Job description

Assistant General Manager at Euro Staffs in Waco, TX, US. This Full time on site position offers great opportunities for career growth.

Black Family Hospitality (BFH) is a family-owned Texas institution built on generations of tradition, heart, and hospitality. Founded in 2014 by siblings Mike, Mark, and Christina Black, the first Terry Black’s BBQ opened in Austin, TX—and quickly became a beloved Texas icon. Today, locations span Dallas, Lockhart, Waco, and Fort Worth, with further expansion planned for 2026. Known worldwide for its authentic, mouthwatering barbecue, Terry Black’s continues to set the standard for quality and flavor. BFH has also grown beyond BBQ with Opal’s Oysters, a tribute to the family matriarch, blending heritage, innovation, and a commitment to excellence.

As the company scales, its corporate functions team is expanding too—offering the chance to join a family-driven organization where every team member plays a role in shaping the future. Family. Flavor. Legacy.

The Assistant General Manager provides general supervision, including interviewing and hiring, employee engagement, personal attendance, and training. The AGM contributes to the restaurant's progress and growth. Setting an example to team members of commitment and process expertise.

Supervisory Responsibilities:

• Hires and trains restaurant staff.


• Organizes and oversees the staff schedules.


• Conducts performance evaluations that are timely and constructive.


• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.


• Ensures customer satisfaction with all aspects of the restaurant and dining experience.


• Handles customer complaints, resolving issues in a diplomatic and courteous manner.


• Ensures compliance with alcoholic beverage regulations.


• Estimates food and beverage costs.


• Manages inventory and purchases food and supplies.


• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.


• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.


• Maintains sales records and tracks cash receipts.


• Prepares and submits operations reports and other documentation requested by the company leadership.


• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.


• Excellent interpersonal skills with a focus on customer service.


• Excellent time management skills.


• Excellent organizational skills and attention to detail.


• Familiarity with food handling, safety, and other restaurant guidelines.


• Proficient with Microsoft Office Suite or related software.

Most Desired Characteristics:

• Sales driven and results oriented.


• Passion for people while upholding company standards.


• Adaptability is a must in an ever-changing environment.


• Creates a positive winning culture for team.


• Leads through dynamic leadership bringing energy and inspiration to the team.


• Consistently seeks pathways to improve sales and cost of goods.