Assistant General Manager at Crave Management Group Helena, MT

Crave Management Group; Helena (MT); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Bonus potential

Free meals

Job summary

Crave Management Group is seeking an Assistant General Manager in Helena, MT. The role involves leading daily restaurant operations, driving customer satisfaction, and managing P&L with support from the General Manager.

The ideal candidate has at least one year of management experience in restaurant or retail, is ServSafe certified, and demonstrates strong leadership, communication, and basic math skills. The position offers competitive pay and growth opportunities.

Qualifications

• At least one year of restaurant or retail management experience with P&L responsibility.
• ServSafe certification is required or preferred.
• Strong leadership and communication skills.
• Basic business math skills.
• Willingness to learn new technology.

Responsibilities

• Provide a great employee experience.
• Lead, train, and coach the team for operational excellence and motivate staff.
• Ensure customer satisfaction by modeling routines and prioritizing guest needs.
• Maintain high food safety and health standards.
• Step in to manage operations when the General Manager is absent.
• Collaborate with the GM to review team performance and give feedback.
• Assist in sourcing, recruiting, interviewing, and hiring team members.
• Support Profit & Loss management, including cash handling, inventory, and labor control to boost restaurant performance.

Skills

Leadership

Communication

People management

Business math

Technology adaptability

Education

ServSafe certification

Job description

About this Role

Assistant General Manager – Crave Management Group – Helena, MT. Salary: $50,000 to $60,000 per year.

Benefits

• Commitment to promote from within
• Career advancement and professional development opportunities
• Reward and recognition culture
• Competitive pay
• Bonus potential
• Paid Time Off
• Health, Dental and Vision Insurance
• 401(k) Retirement Plan
• Free meals

Day-to-Day Responsibilities

• Provide a great employee experience.
• Demonstrate leadership, train and coach the team for operational excellence, and recognize and motivate team members.
• Ensure consistent customer satisfaction by modeling Success Routines and prioritizing customer needs.
• Maintain high food and health safety standards without exception.
• Take charge of restaurant operations when the General Manager is absent.
• Collaborate with the GM to assess team performance and provide ongoing constructive feedback.
• Address employee relations issues as they arise, determine resolutions, or elevate to the GM when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring team members.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management to optimize restaurant performance.

Ideal Candidate

• Strong leader who enjoys working with people.
• At least one year of restaurant or retail management experience, including Profit & Loss responsibility.
• ServSafe certified.
• Basic business math skills.
• Good communication skills.
• Comfortable learning new technology.

Essential Functions

• Physically able to stand, walk, bend, crouch, use hands and arms for reaching and grasping, lift up to 30 pounds, see, hear, and talk.
• Work in a cold or hot environment.
• Work in close proximity to others.