Assistant General Manager (AGM) – Catering & Kitchen Operations

Iacofano Group; Charlotte (NC); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Performance Bonus

Quarterly travel opportunities

Hands-on training in operations

Job summary

Iacofano Group in Charlotte, NC seeks a dynamic leader for a hands-on role in catering operations, with clear advancement to General Manager. This position emphasizes leadership through training, travel opportunities, and managing daily operations. Ideal candidates will have 3–5 years of experience in hospitality, strong communication skills, and a drive for continuous improvement. Compensation ranges from $52,000 to $65,000, plus performance bonuses, with total potential earnings above $72,000.

Qualifications

• 3–5 years of leadership experience in hospitality or foodservice.
• Strong communication and interpersonal skills.
• Ability to apply financial performance metrics.

Responsibilities

• Partner with GM to achieve sales and cost goals.
• Supervise, coach and uphold team accountability.
• Ensure orders meet quality and presentation standards.

Skills

Leadership

Communication

Problem-solving

Decision-making

Job description

Description

Grow Your Career. Travel. Lead Your Own Location One Day. Charlotte, NC (28208)

If you're looking for more than just a job—if you want real growth, leadership development, and a path to running your own operation—this role is built for you.

This is a hands‑on leadership role where you will learn how to run a high‑volume catering operation, lead a team, and drive results—with a clear path to becoming a General Manager.

What’s In It For You

• Clear path to General Manager and beyond
• Quarterly travel opportunities to gain experience across locations
• Opportunity to run your own location as you grow
• Hands‑on training in operations, financials, and leadership
• High‑impact role where your decisions matter daily
• Fast‑paced, team‑driven culture focused on growth and accountability

What You’ll Be Doing

Learn to Run the Business

• Partner with the General Manager to achieve sales, labor, and cost goals
• Assist in managing daily operations, inventory, and ordering
• Learn how to make decisions that drive profitability

Lead and Develop the Team

• Supervise, coach, and hold team members accountable
• Help build a strong, professional team culture
• Support hiring, onboarding, and ongoing training

Deliver an Exceptional Customer Experience

• Ensure every order meets standards for quality, accuracy, and presentation
• Solve problems quickly and professionally
• Maintain a clean, organized, and food‑safe environment

Grow Through Travel & Exposure

• Travel periodically to support other locations and learn best practices
• Gain exposure to different teams and operations
• Build the experience needed to lead your own location

Drive Continuous Improvement

• Identify ways to improve efficiency, quality, and team performance
• Support operational improvements and systems

Compensation & Growth Opportunity

Base Salary: $52,000 – $65,000

Performance Bonus: 8–12% annually based on performance

Total Compensation Potential: $56,000 – $72,000+

Career Path

• Assistant General Manager
• General Manager (~$75K+ with higher bonus)
• Multi‑Unit Leadership

This role is a stepping stone into upper leadership based on performance.

Requirements

Experience

• 3–5 years of leadership experience in hospitality, foodservice, or similar environment

Leadership

• Ability to lead, coach, and hold team members accountable
• Strong communication and interpersonal skills

Operations

• Understanding of scheduling, labor control, and inventory
• Ability to learn and apply financial performance metrics

Mindset

• Strong work ethic and ability to perform in a fast‑paced environment
• Problem‑solving and decision‑making ability
• Desire to grow into a General Manager role

Flexibility

• Willingness to travel periodically (quarterly)
• Flexible schedule including mornings, nights, weekends, and holidays

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 50 lbs

Certifications

• ServSafe Certification (or ability to obtain)