Assistant General Manager - 4109

Socket.dev; Madison (AL); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision plans

Life Insurance

Disability insurance

Employee discount on parts and service

Bonus structure for KPI completions

Job summary

Jiffy Lube - Premium Velocity Auto is seeking an Assistant General Manager to support the General Manager in daily operations, drive sales, and mentor staff in a fast-paced automotive service environment. You will oversee cash and inventory, supervise employees, and ensure high standards of customer service.

The AGM will implement processes to boost sales, maintain safety standards, and lead the team through training modules while adapting to changing customer needs.

Qualifications

• 1 year of retail management experience
• Excellent customer service and communication skills
• Ability to mentor and develop staff
• Ability to meet KPIs and sales targets
• Authorized to work in the US without sponsorship

Responsibilities

• Open/close the store and manage cash and card activities
• Place and record inventory orders in POS
• Hire, onboard, train and schedule staff
• Supervise lube center and technicians while ensuring JTSS standards
• Ensure a positive guest experience and address customer needs
• Ensure compliance with policies and EH&S requirements
• Manage store operations in the GM's absence

Skills

Retail management

Customer service

Leadership

Communication

English proficiency

Tools

POS systems

Inventory management

Job description

Are you considering a career in automotive? Transfer your management and sales experience to an industry that will really get your career moving! Premium Velocity Auto/Jiffy Lube (PVA) is hiring now!

We are seeking an Assistant General Manager with prior Retail Service Management experience (Automotive, Fast Food, Retail Sales, etc.) to assist the General Manager in the day-to-day business operations to ensure the overall success of the people, processes, and results of the store. This is a great career opportunity for a hands‑on problem solver with the ability to exceed sales expectations, deliver world class customer service, and motivate and mentor employees in a fast‑paced environment.

Benefits:

• Competitive starting salary with additional monthly compensation payouts (hourly pay + a monthly bonus potential up to $750 based on meeting KPIs)
• Career paths that offer limitless growth opportunities.
• Bonus structure for training your staff; you grow as your team develops!
• Safety focused work environment to always keep you and our customers safe!
• Unique benefits including legal and financial advising, travel assistance, employee discount on parts and services, and a members-only discount center for major purchases and day‑to‑day essentials! *
• Competitive Employer/Employee Funded Medical Plans, Prescription Drug Coverage, Telemedicine, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *

* Full‑time employees

Job Summary:

The Assistant General Manager (AGM) assists the General Manager in the day‑to‑day business operations to ensure the overall success of the people, processes, and results of the store. They participate in daily store functions, supervise and train staff members, and perform all in‑store jobs as needed. In addition, the AGM implements operations to generate additional sales and achieve established KPI's.

Job Description:

• Open and/or close the store, ensure store maintenance through staff and vendors, and manage cash and credit card activities.
• Make inventory orders, receive, and record all inventory activities on the store POS.
• Participate in the hiring and onboarding of staff, train on the job and promote timely completion of training modules, manage staff schedule, and report corrective actions.
• Follow J Team Service Standards (JTSS) while supervising lube center and performing lube services along with your technicians.
• Ensure a positive guest experience by addressing customer needs and concerns.
• Enforce adherence to company policies and procedures, as well as Environmental, Health & Safety (EG & S) compliance.
• Manage all store operations in the absence of the General Manager.

Requirements:

• Valid Driver's License required.
• 1 year of retail management experience
• Ability to perform the responsibilities of the job.
• Basic mathematical ability (adding, subtracting, and percentages)
• Ability to communicate in English (written or orally)
• Efficiently use the internet, computers, and complete documents on tracking forms
• Able to stand for an extended period.
• Ability to (occasionally) lift over 50 pounds.
• Ability to bend, stoop, reach, crawl, and climb stairs.
• Comfortable working in an enclosed and/or semi‑outdoor environment.
• Authorized to work in the US without sponsorship.

Qualifications:

• Excellent customer service and communication skills.
• Attention to detail, dependability, and professional demeanor.
• Proven leader with an interest in the professional development of their team.
• Dedication to following safety policies and procedures.
• Willingness to undergo on the job training and a growth mindset.
• Ability to work in a fast‑paced environment while multi‑tasking.

Benefits:

• Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
• Employer Funded Basic Life & Accidental Death Dismemberment*
• Bonus structure for JLU Module completions within set timeframes
• Performance‑based monthly bonus structure
• Employee discount on parts and services
• Additional benefits available:
• Dental Plan and/or Vision Plan*
• Life & Accidental Death Dismemberment and/or Accident*
• Short‑Term and Long‑Term Disability*
• Critical Illness and/or Cancer and/or Hospital Indemnity*
• Flexible Spending Account (FSA) and/or Dependent Care FSA*
• Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

* Full‑time employees only

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.