Assistant General Manager

Team Car Care Dba Jiffy Lube; Jacksonville (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401K plan w/ company match

Biweekly Bonus Incentives

DailyPay

Do not need to pay for tools

Employee Discount

Medical/dental/vision insurance

PerkSpot Platform discounts

Spot bonuses

Uniforms paid for and laundered

Job summary

Team Car Care Dba Jiffy Lube in the United States is hiring for an Assistant General Manager (AGM) to lead the service center team and drive sales while delivering exceptional guest experiences.

You will partner with the General Manager to coach staff, manage inventory and budgets, and ensure safety and standards. This full-time role requires energy, leadership, and a customer-first mindset.

Qualifications

• One to three years of retail management experience; automotive experience not required.
• Exceptional oral and written communication skills.
• Proven leader with ability to inspire diverse teams.
• Strong business sense and understanding of retail industry.
• Ability to analyze financial objectives to drive sales and service results.
• Positive, professional conduct and appearance at all times.

Responsibilities

• Drive revenue growth by increasing guest count and achieving sales targets.
• Coach and guide team, delivering excellent customer service and guest experiences.
• Develop teammates through training and ongoing mentoring.
• Oversee inventory, cash handling, and store operations.
• Assist with budgeting, forecasts, and performance reporting.
• Lead daily huddles and store meetings to align on goals.

Skills

Retail management

Leadership

Customer service

Communication

Budgeting

Job description

Compensation:

$17.25 - $19.25

Worker Type:

Employee

Time Type:

Full time

Job Description:

Embark on a rewarding career journey with us today as an Assistant General Manager!

• 401K plan w/ company match
• Biweekly Bonus Incentives
• DailyPay
• Do not need to pay for tools
• Employee Discount
• Medical/dental/vision insurance benefits
• PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
• Spot bonuses through our internal rewards program
• Uniforms paid for and laundered

GEAR UP FOR YOUR ROLE:
Step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day.

HOW YOU WILL DRIVE SUCCESS:

• Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.
• Ensure our quality control measures and processes are followed consistently
• Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives
• Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.
• Provide clear and detailed direction to the team consistently
• Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE)
• Provide guidance and mentoring to the automotive technicians and CSA's
• Perform opening and closing duties when the General Manager (GM) is off
• Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need
• Leads daily team huddles and store meetings. Setting the direction for achieving the business goals
• Manages inventory and product order that meets the business need
• Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests
• Assist guests with their questions and needs. In-person, electronically, or via the telephone

UNDER THE HOOD – WHAT YOU’LL NEED:

• One to three years of retail management experience; Professional automotive experience is not required.
• Must have exceptional oral and written communication skills
• Is a proven leader that possesses the ability to inspire and motivate diverse groups of people
• Has sound business sense and a comprehensive understanding of the retail industry
• Can analyze, comprehend, and recommend financial objectives that help increase sales and service results
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always
• Enjoys and is energized by a fast-paced, flexible, high-performance retail environment
• Has a "Guest First" mindset
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to stand on your feet on hard surfaces like concrete or metal
• Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes
• Must be able to lift and move work-related items up to 50 pounds
• Perform all other duties as assigned or needed.
• Must be at least 18 years of age

Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

Team Car Care Dba Jiffy Lube

Team Car Care, operating over 550 Jiffy Lube locations nationwide, is the leading quick lube franchise, offering exceptional service and vehicle maintenance for millions of customers.

Consumer Services

Company size 1,001-5,000 employees

Company type Privately held Founded 1995

Momentum

Team growth

16% in 12 mo

1,113 employees on LinkedIn

Feb 23 May 26

Footprint

Where they work

Headquarters Irving, Texas

105 Decker Ct, Irving, Texas 75062, US