Assistant General Manager

Empire Today; Wilsonville (OR); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health Benefits

Paid time off

Wellness program

Professional development

Incentive program

Lots of perks

Job summary

Empire Today seeks an Assistant General Manager to oversee daily operations across sales, service, installations, and processes in the assigned market. The role includes managing performance, coaching teams, and driving growth. A strong background in home improvement operations with leadership experience is required.

The position emphasizes operational excellence, team development, and delivering exceptional customer experiences while advancing within a national brand.

Qualifications

• At least 5 years’ operational experience in a home improvement industry setting (includes facilities, warehousing, office, technology, and process).
• At least 3 years’ management or training experience.
• High school diploma or GED required; Bachelor’s degree preferred.

Responsibilities

• Oversee financial performance and daily operations while ensuring policies and procedures are followed.
• Monitor and improve key sales metrics and customer satisfaction.
• Train and manage sales representatives in both sales and operational processes.
• Forecast service needs for seasonal changes and increased volume.
• Lead field sales initiatives and coach sales teams.

Skills

Operational experience

Management experience

MS Office

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Are you ready to grow your career? Empire Today is looking for an Assistant General Manager to oversee all aspects of daily operations within their assigned market. The Assistant General Manager will be responsible for the management of all sales, service, installations, and operational processes and procedures.

We offer:

• Health Benefits with quick enrollment - medical, dental, and vision.
• Paid time off & holiday pay.
• Wellness program.
• Professional development & career advancement opportunities.
• Incentive program.
• Lots of perks.

Compensation Information:

$90,000-$100,000 annually plus bonus

Responsibilities:

• Oversee financial performance and all daily functional operations, including adherence to all policies and procedures.
• Monitor and improve key sales metrics, such as sales, customer satisfaction, installed closing, and self-generated/community sales growth.
• Train and manage sales representatives in both sales and operational processes.
• Forecast service needs for seasonal business changes and increased volume.
• Lead field sales initiatives.
• Coaches and develops sales teams.

Qualifications:

• At least 5 years’ operational experience in a home improvement industry setting (includes facilities, warehousing, office, technology, and process).
• At least 3 years’ management or training experience.
• High school diploma or GED required, Bachelor’s degree preferred.
• Proficiency in MS Office.

Why Empire Today?

We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.

We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.

We have an unmatched company culture. We’ve won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.

We’re one of the nation’s most recognizable brands. You’ll enjoy the stability that comes with a national company and a sense of pride when you’re a part of our team.