Assistant General Manager

Lithia & Driveway; Waterford Charter Township (MI); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Suburban Ford of Waterford, part of Lithia & Driveway, seeks an Assistant General Manager to lead the dealership team in Waterford, MI. This role directs Sales, Fixed Operations, Finance, Parts and Administration, driving revenue, profitability, customer satisfaction, and growth with a high-performance culture.

You will coach department leaders, analyze financials, ensure OEM standards, and build business plans aligned with company goals while championing a customer-first experience across the

Qualifications

• 7+ years of progressive automotive retail leadership experience, including multi-department management responsibility.
• Experience managing OEM relationships and maintaining franchise standards.
• Strong knowledge of dealership financial statements, forecasting, budgeting, and performance management.

Responsibilities

• Lead all dealership operations to achieve revenue, profitability, customer satisfaction, and market share objectives.
• Develop and execute business plans that align with organizational and OEM goals.
• Coach and hold department leaders accountable to maximize team performance and operational efficiency.
• Analyze financial statements and KPIs to identify opportunities and mitigate risks.

Skills

Executive leadership

Strategic planning

Financial acumen

People development

Job description

Dealership:L0434 Suburban Ford of WaterfordSuburaban Ford of WaterfordDrive Your Career Forward with Lithia & DrivewayAt Lithia & Driveway, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company.We are looking for an Assistant General Manager to lead, develop, and inspire our dealership team members at Suburban Ford of Waterford. This role is a key driver of performance, culture, and customer experience.Why Join Our Team?We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.At Lithia & Driveway, you'll find:Real opportunities for advancement across a national networkLeadership development and training through our internal learning programsA high-performance culture that recognizes and rewards resultsThe ability to influence store success and shape your teamWhat You'll DoThe Assistant General Manager is responsible for the overall leadership, performance, and profitability of the dealership. This role provides strategic direction across Sales, Fixed Operations, Finance, Parts, and Administration while fostering a high-performance culture focused on operational excellence, customer satisfaction, employee development, and sustainable growth. The Assistant General Manager is accountable for achieving financial objectives, maintaining OEM standards, and delivering an exceptional customer experience that drives long-term loyalty. This position reports into a Multi-Store General Manager.Lead all dealership operations to achieve revenue, profitability, customer satisfaction, and market share objectives.Develop and execute business plans that align with organizational and OEM goals.Build, coach, and hold accountable department leaders to maximize team performance and operational efficiency.Analyze financial statements, key performance indicators, and market trends to identify opportunities and mitigate risks.Ensure compliance with all company policies, OEM requirements, regulatory standards, and legal obligations.Champion a customer-first culture focused on earning customers for life through exceptional sales and service experiences.Foster employee engagement, retention, succession planning, and leadership development across the dealership.Drive collaboration between variable and fixed operations to optimize performance and customer retention.Manage expense controls, inventory strategies, and operational processes to improve profitability and efficiency.Represent the dealership within the local community and support initiatives that strengthen the dealership's reputation and brand presence.All other duties as assigned.What You'll Bring7+ years of progressive automotive retail leadership experience, including multi-department management responsibility.Proven success leading dealership operations and achieving financial, operational, and customer satisfaction goals.Strong knowledge of dealership financial statements, forecasting, budgeting, and performance management.Demonstrated ability to build high-performing teams and develop future leaders.Experience managing OEM relationships and maintaining franchise standards.Exceptional leadership, communication, problem-solving, and decision-making skills.Strong commitment to customer satisfaction, employee engagement, and continuous improvement.Acceptable driving record and a valid driver's license in your state of residence.Total RewardsStarting at: $200,000.00/ per yearThis is a performance driven position, eligible for short-term and/or long-term incentives as part of total variable compensation, which includes a base/draw/hourly offset and the opportunity to earn commission and bonus.Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.