Assistant General Manager

Luminous Hotel Management, LLC; Warrenton (VA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities within hotel

Supportive team environment

Training and professional development

Job summary

La Quinta Inn & Suites is seeking a motivated Assistant General Manager to support daily hotel operations and uphold brand standards. This role focuses on leading teams, driving guest satisfaction, and maintaining a positive work environment.

You will help manage front desk, housekeeping, maintenance, and guest services, while guiding hiring, scheduling, and performance management to ensure a seamless guest experience.

Qualifications

• Previous hotel supervisory or management experience preferred.
• Strong leadership and communication skills.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Assist the General Manager in all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest services.
• Lead, train, and motivate team members to deliver exceptional service.
• Monitor guest feedback and resolve issues promptly and professionally.
• Support hiring, scheduling, and performance management.
• Ensure compliance with brand standards, safety protocols, and operational procedures.
• Help manage financial performance, including budgeting, forecasting, and cost control.
• Oversee inventory, supplies, and vendor relationships.
• Step in as acting General Manager when needed.

Skills

Leadership

Communication

Problem-solving

PMS knowledge

Job description

La Quinta Inn & Suites is committed to delivering a warm, welcoming, and dependable guest experience. We take pride in offering clean, comfortable accommodations and exceptional service. We’re looking for a motivated and hands-on Assistant General Manager to help lead our team and uphold our brand standards.

Position Overview

The Assistant General Manager supports the General Manager in overseeing daily hotel operations, ensuring outstanding guest satisfaction, and maintaining a positive, productive work environment. This role is ideal for someone who thrives in hospitality, enjoys problem‑solving, and is ready to take the next step in hotel leadership.

Key Responsibilities

• Assist the General Manager in all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest services
• Lead, train, and motivate team members to deliver exceptional service
• Monitor guest feedback and resolve issues promptly and professionally
• Support hiring, scheduling, and performance management
• Ensure compliance with brand standards, safety protocols, and operational procedures
• Help manage financial performance, including budgeting, forecasting, and cost control
• Oversee inventory, supplies, and vendor relationships
• Step in as acting General Manager when needed

Qualifications

• Previous hotel supervisory or management experience preferred
• Strong leadership and communication skills
• Ability to multitask and remain calm under pressure
• Knowledge of hotel operations and property management systems (PMS) a plus
• Availability to work a flexible schedule
• Commitment to delivering excellent guest service

What We Offer

• Competitive pay
• Opportunities for advancement within the hotel and brand
• Supportive team environment
• Training and professional development