Assistant General Manager

Smoothie King (SKFI)

University Heights (OH)

On-site

USD 70,000 - 75,000

Full time

14 days+

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Job summary

A leading smoothie franchise is seeking an Assistant General Manager in University Heights, OH. The successful candidate will support the General Manager in team leadership and operational excellence while ensuring an exceptional guest experience. Ideal candidates will have a High School Diploma and at least 2 years of retail management experience, with strong communication skills and a commitment to healthy living.

Qualifications

Minimum 2 years’ experience as a shift lead in a restaurant or retail customer service.
Ability to perform basic POS and computer functions.

Responsibilities

Assist the General Manager with hiring and developing the team.
Use operational tools to achieve operational excellence.
Manage cash activities and ensure compliance with food safety guidelines.
Drive implementation of company programs and communicate marketing strategies.

Skills

Excellent written and verbal communication skills

Basic knowledge of Microsoft Word and Excel

Ability to communicate effectively

Ability to work flexible hours

ServSafe Certification

Education

Minimum High School Diploma or GED Equivalent

Job description

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The Assistant General Manager (AGM) will contribute to Smoothie King’s success by assisting the GM in leading his/her team to create and maintain an exceptional Guest Experience while upholding brand standards, as well as modeling and acting in accordance with our mission and core values. The Assistant General Manager is involved in all areas of store operations, which include:

Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
Assist the General Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
Collaborate with the General Manager to deliver the best smoothies and healthy retail products to your community. Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with the General Manager to address accordingly.
Manage cash activities for the store (daily deposits, etc.).
Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
Champion and embody our culture, mission, and core values.
Ensure and maintain store cleanliness and upkeep, including monthly inspections, systems reviews, and coordinating the update/replacement of damaged equipment or facilities.
Drive implementation of company programs through action planning and inspiring teams to meet operational standards.
Communicate all marketing strategies and promotions in the store to the team, ensuring proper execution to drive results.

Qualifications

Minimum High School Diploma or GED Equivalent.
Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
Basic knowledge of Microsoft Word and Excel.
Excellent written and verbal communication skills.
Ability to perform basic POS and computer functions
Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
ServSafe Certification.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.

What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since

Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.

They’re not just good; they’re good for you.

Seniority level