Assistant General Manager

Fit Bowl Co. Superfood Bar; Tampa (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Fit Bowl Co. Superfood Bar in Tampa is seeking an Assistant Manager to lead daily operations, supervise staff, and uphold food safety, sanitation, and customer service standards across our three Tampa locations.

This role requires strong organizational and leadership skills and a passion for healthy, nutrient-dense offerings. The ideal candidate will train and coach team members, manage inventory, handle hiring processes, and work closely with the General Manager to ensure exceptional guest

Qualifications

• Minimum 1 year of customer service experience in hospitality/restaurants.
• 2+ years of managerial experience in hospitality/restaurants.
• High School Diploma or GED required; 2 years of college preferred.
• Excellent communication, organization and problem-solving skills.
• Commitment to food safety and sanitation; local Food Handler certification preferred.
• Ability to train, coach, and motivate staff; flexible scheduling including evenings/weekends/holidays.

Responsibilities

• Lead by example with a positive, professional, energetic approach.
• Train and retrain staff; conduct orientations and ongoing development.
• Coach team members and provide performance feedback.
• Oversee day-to-day operations: food production, safety, sanitation, service quality.
• Monitor product quality and supervise store cleanliness and storage.
• Coordinate with General Manager on updates and staffing needs.
• Support catering/events and on-site/off-site service.
• Review applications, conduct interviews, and assist with hiring decisions.

Skills

Leadership

Staff Training

Customer Service

Operations Management

Inventory Management

Team Coaching

Education

High School Diploma or GED

Job description

Since 2017, Fit Bowl Co. Superfood Bar has been serving nutrient-dense açaí bowls, smoothies, and hydrating drinks made with fresh, wholesome ingredients. With three thriving locations in Tampa, our mission is to fuel Tampa’s wellness journey and inspire an active, healthy lifestyle — all while providing a fun and positive environment for our team and community.

Position Overview

The Assistant Manager plays a critical leadership role in supporting daily operations, supervising staff, and ensuring the highest standards of food safety, sanitation, customer service, and product quality. This role requires excellent organizational and leadership skills to oversee both in-store operations and staff development while working closely with the General Manager.

Key Responsibilities

Leadership & Training

• Lead by example with a positive, professional, and energetic approach.
• Train and retrain new and existing staff; conduct new hire orientations and ongoing development sessions.
• Coach team members in the moment to build skill sets and reinforce company standards.
• Provide performance feedback and help maintain a positive workplace culture.

Operations Management

• Oversee day-to-day operations, including food production, safety, sanitation, and service quality.
• Ensure proper food handling, preparation, and cleanliness across all areas of the store.
• Monitor product quality and provide direct quality control oversight.
• Communicate operational updates and team feedback to the General Manager and/or Owner.

Product & Inventory Oversight

• Monitor and maintain inventory of all products, including dry goods, fresh ingredients, and prepared items.
• Place and track new orders; maintain existing inventory quality and proper storage.
• Oversee product management.
• Coordinate and delegate product prep and production needs with the Production Prep team.

Team & Customer Experience

• Support, coach, and lead the Bowlista team to deliver excellent customer service.
• Assist with on-site and off-site catering and events.
• Handle/Delegate side work tasks to the team
• Participate in detailed cleanings and ensure the highest standards of store cleanliness.

HR & Hiring Support

• Review applications, conduct interviews, and assist with hiring decisions.
• Lead onboarding and orientation for new employees.
• Support scheduling and staffing needs as directed by the General Manager.

Qualifications & Requirements

• Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.
• 2+ years of proven managerial experience in the hospitality and/or restaurant industry.
• High School Diploma or GED required; 2 years of college preferred.
• Exceptional communication, organizational, and problem-solving skills.
• Commitment to food safety, sanitation, and high culinary standards.
• Local/municipal requirements, such as Food Handler certification required.
• Must be able to frequently lift and or move up to 50 pounds.
• Ability to train, coach, and motivate staff.
• Organized, dependable, and attentive to detail.
• Flexible availability including evenings, weekends, and holidays.