Assistant Store Manager

Vitality Bowls California; San Ramon (CA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Bonus Program

50% off meals while working

15% family discount

Job summary

A popular health-focused company in San Ramon, CA is searching for an Assistant Manager to oversee daily operations, ensuring exceptional customer service and effective team management. The ideal candidate will possess strong supervisory experience, food safety knowledge, and a commitment to fostering a supportive work environment. You will play a key role in growing sales and maintaining operational excellence while promoting a positive culture. Salary ranges from $16.00 to $18.00 per hour with additional benefits for team members.

Qualifications

• Minimum of 1 year supervisor experience required.
• Ability to stand for long periods and lift 40 pounds.
• Maintain a clean and work appropriate personal appearance.

Responsibilities

• Manage shift-level operations and customer service.
• Train and coach team members on brand knowledge.
• Conduct inventory counts and manage stock levels.

Skills

Food safety knowledge

Customer service

Team management

Communication

Education

High school diploma or equivalent

Tools

POS software

Job description

We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls specializes in Açai bowls, fresh juice, smoothies, grain bowls, wraps, and salads.

As an Assistant Manager of Vitality Bowls, you will be responsible for the overall shift-level operations including assisting in growing sales, managing financials, operational excellence and exhibiting amazing customer service skills. In the absence of the Store Manager, the Assistant Manager is effectively the store leader.

Assistant Store Manager Responsibilities include:

Employee Management:

• Manag e food orders, speed of service, and ensur e quality food production .
• Establish strong, transparent lines of communication with upper management, customers, s hift leaders and t eam m embers .
• Actively coach, train and quiz the team about their knowledge of the company, our products , and allergen safety .
• Recogniz e outstanding work performance within your team while providing necessary constructive feedback .
• Participat e in interviewing and hiring of t eam m embers .
• Adher e to all labor laws .
• Follow and enforce all company food safety, allergen safety, cash handling, cleanliness and operational policies and procedures – lead by example.
• Promot e a positive, uplifting, and motivating culture that thrives on teamwork .
• Other duties as assigned by upper management based on business needs .
• Follow and uphold COVID-19 sanitation procedures and standards

Customer Service and Menu/Brand Knowledge:

• Consistently exhibit and hold team accountable to customer service standards .
• Show exemplary knowledge of Vitality Bowls brand and products .
• Consistently educat e and engag e customers and employees on all Vitality Bowls products and services .
• Observ e the needs of customers and team members and communica te those observations to upper management .

Inventory, Labor, and Costs:

• Manag e inventory levels daily, assist in performing operational procedures such as inventory counts, placing orders, and accepting deliveries .
• Assist in creating schedules based on the needs of the business (meet labor goals ) .
• Meet all business and productivity metrics daily during shifts, including sales and budgets .
• Identif y performance opportunities and collaborat e with upper management to create strategies to improve overall store and team member productivity .
• Hav e a growth mindset and look to create, plan , and realize goals pertaining to self and store performance .
• Manage all banking needs including deposits, petty cash, and cash out reports.

Assistant Store Manager Requirements:

• Must have reliable transportation .
• Minimum of 1 year supervisor experience .
• Available to work a minimum of 35 hours per week and all day-parts including mornings, nights, and weekends .
• Proficiency with technology such as POS software and emails .
• Ability to stand for long periods of time, bend and regularly lift 40 pounds .
• Maintain a clean and work appropriate personal appearance .
• Restaurant or food experience preferred .
• A positive and uplifting attitude!
• Has a food safety certification or is willing to become food safety certified .

Assistant Store Manager Benefits:

• Bonus Program
• 50% off meals while working
• 15% family discount

Job Type: Full-time/ Part-time available

Compensation: $16.00 - $18.00 per hour

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations:

Be Friendly and Fast-

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff -

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work-

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.

I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.

Get directions to this location on Google Maps.

Everyone who works here is so fun and supportive. It is a great environment to work at. The owners are fun to be around and always open to new suggestions on how things can run smoothly.