Assistant General Manager

Taco Bell; Silver Spring (MD); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Bonus potential

Paid time off (3 weeks)

Free meals

Medical benefits from day 1

401k with match

Tuition reimbursement

Employee discounts

Career development

Wellness programs

Sustainable practices

Job summary

Taco Bell in Silver Spring (MD) is seeking an Assistant General Manager to lead daily restaurant operations in the GM's absence, upholding brand standards and team development.

You will train, coach, and recognize staff to deliver exceptional customer experiences while managing cash, inventory, and labor to drive profitability. The role offers growth opportunities and a dynamic team environment.

Qualifications

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control procedures and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity and belonging in the restaurant.
• Lead efforts in recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in hiring.

Responsibilities

• Ensure consistent customer satisfaction by modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence, maintain food safety standards, and uphold Core excellence.
• Collaborate with the GM to assess team performance and provide feedback.
• Assist in sourcing, interviewing, and hiring Team Members, promoting inclusion.
• Act like an owner by assisting with cash control, inventory, and labor management.
• Review financial reports and take actions to optimize performance.
• Support the GM in facility maintenance and health & safety standards.

Skills

Leadership

Customer focus

Communication

P&L management

Hiring & training

Job description

Assistant General Manager

About the Job:

As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
• Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or elevate to the GM when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Is this you?

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 3 weeks' paid time off
• Free bachelor's degree and scholarship and other tuition reimbursement programs
• Free meals
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Más earth! Commitment to a sustainable future

The range for this role is $52,000-65,000/year. Compensation may vary based on geographic location and experience.