Assistant General Manager

Jones Lang LaSalle Incorporated; Seattle (WA); On-site; USD 96,000 - 117,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Early access to earned wages through

Workplace wellness programs

Flexible leave policies

Employee assistance program

Job summary

Jones Lang LaSalle Incorporated in Seattle, WA is seeking an Assistant General Manager (AGM) to support the General Manager in optimizing asset performance and tenant satisfaction. You will develop property-specific strategic plans, oversee the property team, and ensure compliance with budgets, operations, and safety standards while working on-site in the local market.

Strong leadership, financial acumen, and communication skills are essential as you liaise with clients and collaborate across

Qualifications

• Bachelor's degree is required.
• 7+ years in commercial real estate or property management.
• 3–4 years of experience managing a team of 3+ people.
• LEED AP accreditation is preferred.
• Strong communication, organizational and client-relations skills.

Responsibilities

• Assist with asset management plan execution and reporting.
• Oversee property operations and maintenance planning.
• Manage budgeting, financial reporting, and on-site bookkeeping.
• Lead a property team and coordinate tenant/client relations.
• Ensure compliance with safety, contracts, and company policies.

Skills

Excellent communication skills

Organizational skills

Team leadership

Microsoft Office proficiency

Client-focused approach

Analytical/financial acumen

Education

Bachelor's degree

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Assistant General Manager (AGM) assists the General Manager (GM) in managing specific assets and ensuring client and tenant satisfaction. The AGM works closely with the GM to achieve financial results and operating objectives. They are responsible for understanding client investment objectives, developing property‑specific strategic plans, and overseeing the implementation of approved initiatives by managing the property team. The AGM may also have responsibilities for managing other property team members and representing JLL in the local and regional business community. The AGM is required to be on-site. *Local requirements may vary.

Administrative Responsibilities

• Maintain knowledge of lease agreements and ensure compliance from an accounting and operations perspective.
• Review and approve purchases of supplies and equipment.
• Prepare annual submissions for JLL Property Awards Program and industry awards.
• Ensure compliance with the development, revision, and implementation of property manuals and systems.

Financial Responsibilities

• Assist with the preparation and review of annual jurisdictional forms and filings.
• Work with Client Accounting Services (CAS) on accounting processes and participate in on‑site bookkeeping functions.
• Prepare and review financial documents related to building operations.
• Assist with the preparation of the annual budget documentation.
• Report any variances, concerns, and projections to the GM.

Operational Responsibilities

• Implement the asset management plan.
• Inspect property and equipment and recommend projects for enhancing property value.
• Assign employees to duties according to guidelines.
• Arrange for property maintenance, alterations, and upkeep.
• Ensure high‑quality and cost‑effective services through competitive bidding and contract management.
• Maintain emergency evacuation procedures and life safety systems.
• Assist with compliance programs and policies.

Tenant/Client Service Responsibilities

• Serve as the primary/secondary contact for tenant service requests.
• Meet with tenant representatives regularly and communicate with the property team.
• Conduct periodic inventory of building contents and property conditions.
• Inspect properties to ensure compliance with standards and procedures.
• Manage the tenant move‑in/move‑out process.

Management Responsibilities

• Employ or contract on‑site management and engineering personnel.
• Manage the development of the Quality Tenant Service program.
• Supervise employees in accordance with company policies and applicable laws.

Miscellaneous Responsibilities

• Perform any other duties or tasks assigned.

Qualifications & Experience

The AGM should possess strong communication skills, both written and verbal, as well as organizational skills. They should be capable of providing constructive solutions and working effectively in a team or independent setting. Proficiency in Microsoft Office and client focus are important skills to have. Real Estate License is required within six (6) months of starting your position and must be maintained throughout your employment with JLL.

• Education/Training: Bachelor's degree
• Years of relevant experience: Minimum of seven (7) years of commercial real estate or property management experience
• Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people
• Communication Skills: Ability to read, analyze, and interpret legal documents, business periodicals, professional journals, technical procedures, or government regulations.
• Ability to effectively present information and respond to questions from various stakeholders.
• Mathematical Skills: Ability to perform calculations related to discounts, interest, commission, prorations, percentages, rent, and financial statements.
• Possesses financial and accounting acumen.
• Reasoning Ability: Strong problem‑solving skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Capability to work with limited standardization and interpret instructions effectively.
• Strategic thinking and implementation orientation.
• Other Skills and Abilities: Proficient in Microsoft Office and other required software programs.
• Familiarity with various budget applications.
• Ability to travel within the local region.
• Self‑starting and multitasking capabilities.
• Ability to provide constructive and value‑add solutions.
• Works effectively both independently and as part of a team.
• Client‑focused approach.

Preferred Skills and Others: LEED AP/Accreditation is preferred.

Benefits

Personalized benefits that support personal well‑being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• Access to workplace wellness programs
• Flexible need‑based leave policies
• Employee assistance program

Compensation

Estimated compensation for this position: 95,600.00 – 117,100.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location & Availability

Location: On-site – Seattle, WA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Equal Opportunity & Accommodations

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Accepting applications on an ongoing basis until candidate identified.

Additional Information

Jones Lang LaSalle (JLL), a leading global commercial real estate and investment management company, is a Fortune 500® company with operations in over 80 countries around the world. For further information, visit jll.com.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

For California Residents only: If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.