Assistant General Manager

Jones Lang LaSalle Incorporated; San Mateo (CA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in San Mateo, CA seeks an Assistant General Manager to support daily operations of an Office property, reporting to leadership in the absence of the Property/General Manager. You will coordinate with tenants, vendors, and engineers, assisting with financial reporting and lease administration.

The role emphasizes learning leadership, staying compliant with safety standards, and contributing to a high standard of property management. On-site presence is required.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• Real Estate license required within 6 months of hire date.
• 3-5 years of commercial property management experience with demonstrated success in tenant relations.
• Experience in budgeting, invoicing and financial reporting.
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously.
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively.
• Strong communication skills.

Responsibilities

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues.
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports.
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards.
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards.
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management.
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.
• On-site presence required.

Education

Bachelor's degree in Business, Real Estate, Communications, or related field

Real estate license within 6 months of hire

3-5 years of commercial property management experience

Budgeting

Invoicing

Financial reporting

Strong organizational skills

Problem-solving

Strong communication skills

Tools

Yardi

MRI

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As an Assistant General Manager at JLL, you will play a vital supporting role in the daily operations of an Office property or portfolio. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you’ll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at JLL.

What your day-to-day will look like

Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues

Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports

Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards

Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards

Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management

Help facilitate tenant events and building communications to enhance community engagement and satisfaction.

All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

On-site presence required

Complete job description available on JLL's internal portal

Required qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field
• Real Estate license required within 6 months of hire date
• 3-5 years of commercial property management experience with demonstrated success in tenant relations
• Experience in budgeting, invoicing and financial reporting
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
• Strong communication skills

Preferred qualifications

• LEED or AP accreditation
• Familiarity with property management software systems such as Yardi, MRI, or similar platforms

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position

95,000.00 – 105,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

On-site –San Mateo, CA

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only. If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.