Assistant General Manager

Holiday Inn Hotel & Suites; Princeton (WV); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hotel is seeking an Assistant General Manager to oversee operations, ensure quality standards, and manage staff. This hands-on role requires strong hospitality experience and computer proficiency. The AGM will work closely with the General Manager to enhance hotel performance and guest satisfaction.

Qualifications

• 2-4 years of management experience required.
• Previous front desk and/or hotel experience required.

Responsibilities

• Manage day-to-day operations and assignments of the hotel.
• Ensure hotel quality standards are met.
• Ensure a safe and secure environment for guests and employees.

Skills

Hospitality

Computer Proficiency

Job description

We are currently looking for an Assistant General Manager (AGM). This challenging position has the overall responsibility for managing the operations of the hotel to maximize profitability, ensure superior service and product quality, drive hotel performance, and the development of people.

Job Responsibilities

1. Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/delegate work. Advise staff of formal policies and procedures, identify options and resolve issues. Initiate disciplinary or other staff-related actions in accordance with company policies.
2. Ensure that hotel quality standards are met in all areas of the hotel as it relates to appearance, levels of maintenance, and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel.
3. Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.
4. Ensure a safe and secure environment for guests, employees, and hotel assets. Comply with our corporate Health and Safety programs.
5. This position reports directly to the General Manager of the hotel. As this is a hands-on position, the AGM will be required to conduct responsibilities while actively participating in front desk operations.

Qualifications

• The successful candidate must be proficient with computers and have a strong background in the hospitality industry.
• Previous front desk and/or hotel experience required.
• 2-4 years of management experience.
• Must have full availability.

Additional Information

Preferred industries include hospitality and related sectors.