Assistant General Manager

Riser Fitness, LLC; Portland (OR); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Health Benefits

401K

Paid Time Off

Commission on sales

Unlimited growth potential

Job summary

Riser Fitness, LLC in Portland, Oregon is looking for an Assistant General Manager to oversee all studio functions from sales to instructor management. This role is crucial in driving membership growth and requires strong sales experience, leadership abilities, and a passion for fitness.

Responsibilities include lead generation, training sales associates, problem-solving staffing issues, and ensuring studio retail products are well-stocked. The position offers competitive hourly wages, health benefits, and opportunities for growth within the company.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Fluent in English with excellent communication skills.
• Strong organizational and data management skills.

Responsibilities

• Generate leads through marketing and networking.
• Train and support Sales Associates.
• Ensure cleanliness and organization of the studio.

Skills

Sales experience

Communication skills

Organizational skills

Customer service

Attention to detail

Tools

Studio software

Job description

Position

Assistant General Manager. Reports to: General Manager (occasionally District Manager). Oversees all studio functions from sales to instructors. Leads sales efforts, drives membership growth, hires and manages Sales Associates.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem-solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including the policy of at-will employment.
• Other duties as assigned.

Requirements

• Excellent sales 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in transactions.
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the public.
• Proficiency with computers and studio software.

Benefits

• Hourly wage: $19-20/hr
  • Additional commission on sales
  • Average total earnings (with commission): $20-26/hr
• Health Benefits
• 401K
• Paid Time Off
• Unlimited growth potential within the company