Assistant General Manager

Laundry Capital Co. LLC; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Employee discount program

Professional development

Job summary

Laundry Capital Co. LLC is hiring an Assistant General Manager at one of our Brooklyn locations. In this role you will partner with the General Manager to drive exceptional customer experiences and operational excellence, while managing wash, dry, and fold services and maintaining a pristine store.

You will promote laundry products, foster a welcoming environment, and lead a team to deliver daily results. We’re looking for a detail‑oriented leader who can build community connections and ensure

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Experience managing budgets, driving revenue, and controlling costs is a plus.
• Hands-on approach to operations and maintenance responsibilities.
• Excellent communication and leadership to motivate teams and serve customers.

Responsibilities

• Lead store operations as AGM, partnering with the General Manager.
• Oversee wash, dry, and fold services and maintain a pristine store.
• Promote products and foster a welcoming, customer‑focused environment.
• Supervise staff during shifts and ensure adherence to policies.
• Manage inventory and keep supplies stocked for daily needs.

Skills

Leadership

Business acumen

Maintenance

Communication

Sales mindset

Physical ability

Flexible schedule

Bilingual

Job description

8211 Flatlands Ave Brooklyn, NY 11236

Pay Range

$19.00/hour

Join Our Success Story: As an Assistant General Manager at one of our

Locations

Job Title: Assistant General Manager

Employment Type: Full-Time

Who We Are

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We’ve built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer

• Competitive hourly rate.
• Sales-Based Bonus Program.
• Earn Tips from customers as a recognition of exceptional service!

Work-Life Balance & Benefits

• Health Care Coverage Option – Comprehensive medical benefits
• Employee Discount Program – Specialperksand savings.

Additional Perks

• Professional Development & Growth – Advance with a fast-growing company.

Your Role As An Assistant General Manager

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management:Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support:Assistin the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Who We’re Looking For

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule –The ability to work evenings and weekends as needed.
• Bilingual: Aplus, butnotrequired.

Job Type: Full-time

Ability To Commute

Work Location: In person