Assistant General Manager

Gjelina Group; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

Gjelina NYC is seeking an experienced and hands-on Assistant General Manager to join our leadership team. We’re looking for someone who is passionate about hospitality, enjoys developing people, and thrives in the energy of a fast-paced restaurant.

This role works closely with the General Manager to lead daily operations, support the team, and create a warm, consistent experience for our guests. The ideal candidate is a strong communicator and thoughtful leader who is comfortable being present

Qualifications

• 3+ years of restaurant or hospitality experience.
• Strong leadership, coaching, and team-building skills.
• Solid understanding of food, beverage, and restaurant operations.
• Comfortable working with P&Ls, budgets, forecasting, labor, and COGS.
• Organized, proactive, dependable, and solutions-oriented.
• Strong communication skills and the ability to remain calm under pressure.
• Comfortable with restaurant technology, POS systems, and Excel/Google Sheets.
• Flexible availability, including evenings, weekends, and holidays.
• English/Spanish bilingual skills are a plus.

Responsibilities

• Lead and support the floor team throughout daily service
• Help create a welcoming, knowledgeable, and consistent guest experience
• Coach, train, and develop team members while encouraging opportunities for growth
• Partner with the General Manager on recruiting, hiring, scheduling, payroll, and team performance
• Maintain strong communication between the floor, kitchen, and leadership teams
• Support inventory, purchasing, labor, COGS, budgets, and P&L goals
• Maintain high standards for cleanliness, safety, organization, and overall restaurant presentation
• Build relationships with regular guests while creating memorable experiences for new guests
• Support restaurant events, catering, and special services
• Help ensure compliance with health, safety, and company standards

Skills

Leadership

Communication

Team-building

Hospitality operations

Bilingual English/Spanish

POS systems

Excel/Google Sheets

Tools

POS systems

Restaurant management software

Excel/Google Sheets

Job description

Gjelina NYC is seeking an experienced and hands-on Assistant General Manager to join our leadership team. We're looking for someone who is passionate about hospitality, enjoys developing people, and thrives in the energy of a fast-paced restaurant.

This role works closely with the General Manager to lead daily operations, support the team, and create a warm, consistent experience for our guests. The ideal candidate is a strong communicator and thoughtful leader who is comfortable being present on the floor, solving problems in real time, and balancing great hospitality with strong restaurant operations.

Assistant General Manager – Gjelina NYC

Salary: $80,000–$90,000 per year, DOE

Gjelina NYC is seeking an experienced and hands-on Assistant General Manager to join our leadership team. We're looking for someone who is passionate about hospitality, enjoys developing people, and thrives in the energy of a fast-paced restaurant.

This role works closely with the General Manager to lead daily operations, support the team, and create a warm, consistent experience for our guests. The ideal candidate is a strong communicator and thoughtful leader who is comfortable being present on the floor, solving problems in real time, and balancing great hospitality with strong restaurant operations.

What You'll Do

• Lead and support the floor team throughout daily service
• Help create a welcoming, knowledgeable, and consistent guest experience
• Coach, train, and develop team members while encouraging opportunities for growth
• Partner with the General Manager on recruiting, hiring, scheduling, payroll, and team performance
• Maintain strong communication between the floor, kitchen, and leadership teams
• Support inventory, purchasing, labor, COGS, budgets, and P&L goals
• Maintain high standards for cleanliness, safety, organization, and overall restaurant presentation
• Build relationships with regular guests while creating memorable experiences for new guests
• Support restaurant events, catering, and special services
• Help ensure compliance with health, safety, and company standards

What We're Looking For

• 3+ years of restaurant or hospitality experience
• Strong leadership, coaching, and team-building skills
• Solid understanding of food, beverage, and restaurant operations
• Comfortable working with P&Ls, budgets, forecasting, labor, and COGS
• Organized, proactive, dependable, and solutions-oriented
• Strong communication skills and the ability to remain calm under pressure
• Comfortable with restaurant technology, POS systems, and Excel/Google Sheets
• Flexible availability, including evenings, weekends, and holidays
• English/Spanish bilingual skills are a plus

We're looking for someone who leads by example, enjoys being part of service, and takes pride in creating an environment where both guests and team members feel supported.

If you're an experienced hospitality leader ready to take the next step, we'd love to hear from you.

Gjelina Group is an Equal Opportunity Employer.

More detail about Gjelina Group New York part of The Gjelina Group, please visit https://culinaryagents.com/entities/407261-Gjelina-Group-New-York