Assistant General Manager

Paris Baguette; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Flexible work schedule

Competitive compensation

Discounted meals during your shift

Free Cake for your Birthday

Medical, Dental and Vision Benefits

Job summary

Paris Baguette in New York is hiring a full-time store operations leader to support daily bakery operations, manage inventory, and coordinate promotions.

You will supervise teams, ensure excellent customer service, and maintain standards across a large, decentralized portfolio. Experience with POS systems and cash handling is expected; flexible, energetic leadership of a diverse staff is required.

Qualifications

• Minimum High School Diploma/GED or Some College.
• 2–4 years of food handling experience.
• Detail oriented with organizational and verbal/written communication skills.
• Able to lift up to 50 lbs.
• Time management and prioritization abilities.
• Proficient with POS systems and cash handling (Toast).
• Flexible, adaptive, upbeat leadership across a large, decentralized portfolio.
• Passion for people and empowering, inspiring leadership.

Responsibilities

• Support/store operation planning and information gathering.
• Assist with new product launches, promotions and seasonal events.
• Order merchandise and ingredients.
• Conduct monthly inventory counts in Excel.
• Collect feedback to identify local community and customer needs.
• Learn and communicate company policies to employees; provide guidance.
• Support manager in delivering company-wide communications to staff.
• Use WebPOS to measure store revenue and performance, and generate reports.

Skills

Detail oriented

Time management

Verbal communication

Written communication

Leadership

Empathy

Team player

Education

High School Diploma/GED or Some College

Tools

Toast POS

Job description

Reports to: General Manager. . With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.. . If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!.

WHAT WE ARE HUNGRY FOR

• Support/Gathering information to develop store operation plans.
• Help administer new product launching, promotions and seasonal events..
• Order merchandise and ingredients..
• Monthly inventory count through Excel..
• Collect feedback for identifying local community and customer needs..
• Learn and understand all company policies and provide suitable advice to employees..
• Support manager to deliver any company wide communication to all employees..
• Utilize WebPOS for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program..

++Support Store Operation++

• Manage POS and credit card system during operating business hours..
• Main contact for catering and special orders..
• Daily inventory count..
• Help manage deliveries and inventory..
• Support simple repairs in the store such as equipment and furniture..
• General substitute for Manager..
• Regularly inspect store to assure standards are maintained at all times..

++Employee Management++

• Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve..
• Job delegation, enforcing duties as assigned..
• Creating employee work schedule for final review by General Manager..
• Issuing refunds for customers..
• Initial claim issues, being able to report it to the right department..
• Monitor, report, and take action on any incidents that occur..
• Quality Control, Health Inspection, Inspection Checklist.

WHAT YOU NEED TO HAVE

• Minimum High School Diploma/GED or Some College.
• At least 2-4 year of food handling experience..
• Detail oriented with excellent organizational skills and verbal and written communication skill.
• Able to lift up to 50 lbs..
• Time management, ability to prioritize..
• Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions..
• Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio..
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members..
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment..
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards..
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven..
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment..
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture..

SWEET BENEFITS

• Flexible work schedule.
• Competitive compensation.
• Discounted meals during your shift.
• Free Cake for your Birthday.
• Medical, Dental and Vision Benefits

Experience: Required
Employment: Full-time
Salary: $24 – $26 hourly

About Paris Baguette:
Happy to see you.. Happier to serve you.. . Treating you as our neighbor means treating you to the very best. It’s why we pour our heart into everything we do. It’s why pastries to use aren’t just a product, they’re our passion. And why our bakers, cakers and baristas go further every day to perfect their own craft, serving up freshly-baked breads, delicious coffee and cakes more than worthy of their pedestals.. . And we do it all to bring a smile to your face, because we believe the world needs more moments of joy. And there’s no better place to find it than a place that feels just like home. Where you can share good conversation over an even better bite, and where the community comes together, and life is richer for it.