Cashier/Barista

Paris Baguette; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Tips eligible after training

Birthday cake on special day

Medical, dental, and vision benefits (

Full-time benefits

Job summary

Paris Baguette in New York City is hiring Retail Associates to deliver warm, friendly service and help guests with orders, pastries, and beverages.

You’ll rotate through Barista, POS, Greeter, Merchandiser and Pick-Up Specialist stations, maintain clean displays, and help make every guest feel welcome.

Qualifications

• Minimum 1-2 years of Retail, Customer Service and food handling experience, preferred.
• Minimum High School Diploma/GED or Some College, preferred.
• Ability to work weekends and holidays.
• Positive and passionate attitude!
• Proficient on Point of Sale systems, Toast experience a plus.
• Team-oriented, with integrity and ownership.

Responsibilities

• Provide excellent customer service to guests per Paris Baguette standards.
• Check product quality for displays and rotate pastries and desserts.
• Make beverages and prepare coffee during operating hours.
• Keep all store areas clean while open for business.
• Refill and organize pastries and beverages on display.
• Assist guests with inquiries and educate on menu items and promotions.
• Operate POS and handle cash/card transactions accurately.
• Greet guests warmly, learn about products, and spread joy.
• Work across Barista, POS, Greeter, Merchandiser, Pick-Up Specialist stations as needed.

Skills

Retail experience

Customer service

Food handling

Weekend availability

Integrity

Time management

Food safety

POS (Toast)

Team player

Brand ambassador

Education

High School Diploma/GED or Some College

Job description

With a projected 1,000 cafes in the United Statesby 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafésin the world. Our vision is to reestablish the neighborhood bakery café as theheart of the community around the world.Paris Baguette’s mission is to bring expertly crafted baked and brewedgoods through a warm and welcoming bakery café experience that delivers joy toeveryone.

If you are someone who has heart, wants to spreadjoy, nourish community and is ready to rise to the occasion, we are looking foryou to join our growing team!

WHAT WE ARE HUNGRYFOR

OurRetailers are brand ambassadors who genuinely love our food, love our brand and customer obsessed! They pay attention to our guests, to their role, todetail and to our product quality. They are happy to see you and happier toserve you! Our Retailers bring a smile to your face because we believe theworld needs more moments of joy.

KNOWLEDGE AND RESPONSIBILITIES

• Providing excellent customer service to allcustomers that come into the establishment or call for orders following ParisBaguette’s high standard of excellence
• Check quality of all the products for displaysand organize rotation of displays for all pastries and desserts
• Make beverages on the basis and demand duringoperating business hours and prepare coffee
• Always keep all areas of the store clean whileoperating during business hours
• Refill and organize all pasties and beverages ondisplay
• Work with a high sense of urgency, honesty,integrity, and as efficiently as possible.
• Assisting guests with any inquiries and educatingguests on menu items and any special promotions
• Operate POS system (Toast) and perform tasks suchas cash handling and credit card processing with attention to accuracy
• Openness to learn about our quality products,specialty menu items, and coffee
• Pay attention to guests and greet guests bymaking eye contact, smiling and spreading joy!
• Understanding the guest is the center of it all
• Answering questions and assisting guests withorder decisions and processes
• Knowing how to suggestively sell to enhance theguest experience and increasing sales
• Always happy to help! Our retailers want ourguests and their fellow team members to feel comfortable and welcome coming us for assistance. Smiling, spreading joy and being positive with everyinteraction are non-negotiables
• Working specific stations, as needed:
• Barista – As a part of our mission, the barista is crucialrole in creating expertly crafted brewed goods for our guests, of the highestquality, delivering joy to everyone!
• POS – Directly interacting with our guests, creating a warmand welcoming bakery café experience, delivering joy to everyone. Additionalfocal points of this station are packaging pastries to standard, suggestingmade to order beverages, and inviting guests to return.
• Greeter – Where applicable, the greeter is responsible foroffering a warm welcome to our guests and directing them to the appropriatearea.
• Merchandiser – The merchandiser is a master at work,reinforcing the delectable charm of the bakery display. The merchandisercontinually focuses on re-stocking product in all areas of the café, ensuringthe displays are aesthetically pleasing and bountiful!
• Pick-Up Specialist – The specialist focuses on spreading joyto our guests by ensuring all pickup and delivery orders are prepared,packaged, and fulfilled in a timely manner. This individual assists withfulfilling our mission by delivering joy to everyone!

WHAT YOU NEED TO HAVE

• Minimumof 1-2 years of Retail, Customer Service and food handling experience, preferred.
• MinimumHigh School Diploma/GED or Some College, preferred.
• Ability to work weekends and holidays.
• Positiveand passionate attitude!
• Highsense of integrity and ownership.
• Able tolift up to 25 lbs.
• Timemanagement, ability to prioritize and follow direction.
• Adherenceto food safety guidelines.
• Proficienton Point of Sale systems, currently Toast. Understand the importance of cashhandling and accuracy of transactions.
• Feedbackis a gift! We can only learn, grow and improve our service if we hear andunderstand what it is our customers are telling us.
• Highemotional intelligence with the ability to work with diverse teams by beinghighly empathetic, intuitive, self-motivated and driven.
• TeamsWin! Has to be a team player who fosters a collaborative and engaged environment.
• Being aBrand Ambassador, with an excellent knowledge of and commitment to ParisBaguette’s Mission, Vision, Brand Values and Culture.
• Competitive compensation
• Eligible for tips upon completion of training!
• Free Cake for your Birthday
• Medical, Dental and Vision Benefits for full timeemployee
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.