Assistant General Manager

Buffalo Wild Wings, Inc.; New Berlin (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program

Free Shift Meals

Best in Class Training

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Tuition Benefits

Medical, Dental and Vision

Champions of Hope

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings, Inc. in New Berlin, WI, is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders and Service Assistants in partnership with the General Manager.

This role emphasizes operational excellence and guest experience. You will focus on guest-related metrics, staff development, training, and ensure adherence to safety and service standards while driving a positive, high-energy environment.

Qualifications

• 3 years of restaurant, bar, or kitchen management experience.
• Knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems.
• Ability to manage and direct the work of others and develop your team.

Responsibilities

• Manage Shift Managers, Servers, Bartenders, and Service Assistants.
• Partner with the General Manager to ensure the restaurant operates at the top of its game.
• Focus on guest-related metrics and guest engagement.
• Drive training and development for team members and implement standards.

Skills

Restaurant management experience

Team leadership

Food safety knowledge

Alcohol service knowledge

Computer operations

Tools

POS systems

Job description

In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.

GAME TIME ENERGY, LIFETIME EXPERIENCE

As a n Assistant General Manager, you will manage Shift Managers, Servers, Bartenders, and Service Assistants. In partnership with the General Manager, y ou’ll help ensur e that your restaurant is at the top of its game. You will also focus on guest-related metrics and guest engagement. How’s that for creating legendary experiences?

HOME OF THE GREATEST OF ALL TIMES

Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team member s. And, when that means access to all these benefits – well, that’s just another day at the office.

• Weekly Pay
• Bonus Program*
• Free Shift Meals & Meal Discounts*
• Best in Class Training & Continuous Learning
• Advancement Opportunities
• Paid Time Off*
• 401(k) Retirement Plan*
• Tuition Benefits*
• Medical, Dental and Vision*
• Champions of Hope*
• Cash Referral Program
• Journey Wellbeing Support Tool
• PerkSpot Discount Program
• Recognition Program
• Slip Resistant Shoes Programs
• Community & Charitable Involvement
• Igniting Dreams Grant Program
• Training Contests

YOU GOT THIS

• Preferably, y ou have 3 years of restaurant, bar, or kitchen management experience.
• You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• You can manage and direct the work of others, champion change, and have a passion for training and developing your team.

Sports-lover or not, all backgrounds are welcome here.

Buffalo Wild Wings, Inc. is an equal opportunity employer.

*Subject to availability and certain eligibility requirements.