Assistant General Manager

Jones Lang LaSalle Incorporated; Miami (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Miami is seeking an Assistant General Manager to lead operations for a premier Class A office tower. You will oversee tenant services, coordinate budgets, and partner with engineering and vendors to uphold exemplary property standards.

You will guide day-to-day activities, develop strong tenant relationships, and support leadership to drive operational excellence. This role offers growth within a global real estate leader.

Qualifications

• 1-3 years of experience in commercial property management, real estate, customer service, administrative support, or related field.
• Basic budgeting, invoicing, and financial reporting awareness.
• Strong organizational skills to manage multiple priorities in a fast-paced setting.
• Detail-oriented with proactive approach to service and operations.
• Excellent verbal and written communication with a customer-focused mindset.
• Ability to build positive relationships with tenants, vendors, and internal stakeholders.

Responsibilities

• Assist with tenant communications and service requests, ensuring prompt responses.
• Support financial management activities including invoice processing, budgeting, and monthly reports.
• Coordinate maintenance work orders with engineering teams and external contractors.
• Conduct regular property walks and inspections for safety and standards.
• Assist with lease administration tasks including document prep and move-in coordination.
• Help facilitate tenant events and building communications to boost community engagement.

Skills

Organizational skills

Communication (verbal & written)

Customer service mindset

Relationship building

Detail-oriented

Problem solving

Multitasking

Tools

Yardi

MRI

Angus

MS Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As an Assistant General Manager at JLL, you will step into a dynamic, high-impact role managing one of Miami's most prestigious Class A office towers-a architectural landmark in the heart of the city's downtown. This isn't just any property: imagine overseeing a sophisticated workspace where cutting-edge amenities, white-glove tenant services, and an unrivaled location converge to create an exceptional environment for the city's most influential companies.

You'll be an essential leader on the Property Management Team and trusted to step in seamlessly stepping when the GM is not available. You will build lasting relationships with an elite tenant community that expects-and deserves-nothing less than excellence. Working alongside trusted vendor partners and expert engineering teams, you'll master the art of operational precision while developing sharp financial acumen through hands-on reporting and analysis.

This is more than a job-it's your launchpad. If you're ready to accelerate your career in property management with one of the industry's most respected firms, this role offers the perfect blend of mentorship, challenge, and opportunity to propel you toward leadership at JLL.

What your day-to-day will look like:

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Required qualifications:

• 1-3 years of experience in commercial property management, real estate, customer service, administrative support, or a related field.
• Basic understanding of budgeting, invoicing, and financial reporting processes.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with strong problem-solving abilities and a proactive approach to service and operations.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Ability to build positive relationships with tenants, vendors, and internal stakeholders.

Preferred qualifications:

• prior experience supporting commercial real estate or property management operations.
• Familiarity with property management software such as Yardi, MRI, Angus, or similar platforms.
• Interest in sustainability initiatives and commercial real estate operations.
• Working knowledge of Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Professional certifications or coursework in property management, real estate, or sustainability are a plus.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Miami, FL

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.