Assistant General Manager

JLL; Chicago (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Job summary

JLL in Chicago is seeking an Assistant General Manager to support daily operations of an Office property or portfolio. You will oversee the property in the absence of the Property Manager, work closely with tenants, vendors and engineers, and help draft vital financial reports.

This role offers a clear path to leadership in Property Management, with on-site responsibilities including tenant relations, budgeting, invoicing and maintenance coordination.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• Real Estate license required within 6 months of hire date.
• 3–5 years of commercial property management experience with demonstrated success in tenant relations.
• Experience in budgeting, invoicing and financial reporting.
• Strong organizational skills with attention to detail and ability to manage multiple tasks.
• Problem-solving mindset with diplomacy and effectiveness.
• Strong communication skills.

Responsibilities

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues.
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports.
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards.
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards.
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management.
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks to ensure property operations and comply with agreements and local ordinances.

Skills

Tenant relations

Budgeting

Financial reporting

Organization

Communication skills

Problem-solving

Education

Bachelor's degree in Business, Real Estate, Communications, or related field

Real Estate license within 6 months

Tools

Yardi

MRI

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant General Manager

What this job involves:

As an Assistant General Manager at JLL, you will play a vital supporting role in the daily operations of an Office property or portfolio. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you'll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at JLL.

What your day-to-day will look like:

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

On-site presence required

Complete job description available on JLL's internal portal

Required qualifications:

• Bachelor's degree in Business, Real Estate, Communications, or related field
• Real Estate license required within 6 months of hire date
• 3-5 years of commercial property management experience with demonstrated success in tenant relations
• Experience in budgeting, invoicing and financial reporting
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
• Strong communication skills

Preferred qualifications:

• LEED or AP accreditation
• Familiarity with property management software systems such as Yardi, MRI, or similar platforms

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

80,000.00 - 90,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Chicago, IL

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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