Assistant General Manager

Oasis Outdoors; Marion (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Incentives

PTO

Discounts on food/tickets

Job summary

Oasis Outdoors is seeking an Assistant General Manager to help lead Thrillhouse operations, guest experiences, and team development in a fast-paced environment.

You will oversee daily operations, F&B and attractions, collaborate with sales, kitchen, entertainment, and customer service teams, and drive profitability while maintaining a fun, family‑friendly atmosphere.

Qualifications

• 3–5 years of management experience in hospitality, fast‑casual concepts, or large‑scale entertainment venues.
• Strong operational knowledge and team‑building abilities.
• Proficiency with Point of Sale (POS) systems.
• Ability to stay professional and composed in stressful situations.
• Excellent organizational skills and ability to manage multiple priorities.

Responsibilities

• Operations Management: Supervise daily openings/closings, inventory control, cash handling, facility maintenance and oversee day‑to‑day operations of the center, ensuring all areas run smoothly.

Skills

Team leadership

Operations management

POS systems

Guest experience

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Competitive salary with performance-based incentives
• Paid time off (PTO)
• Employee discounts on food, tickets, and entertainment
• Opportunities for career advancement within a growing organization

About the Role

Thrillhouse at Oasis is seeking an Assistant General Manager to help lead our team and keep operations running smoothly. This is a fantastic opportunity for a motivated leader who thrives in a fast‑paced environment and is passionate about delivering exceptional customer experiences. If you're ready to take the next step in your management career, we want to hear from you!

What you will do

Drive daily operations, team development, and guest satisfaction to maximize profitability. Step in for the General Manager, oversee food and beverage (F&B) and attractions, work closely with various departments, including sales, kitchen, entertainment, and customer service, to create a fun, family‑friendly atmosphere while meeting business objectives and ensuring compliance with safety standards and local alcohol licensing.

Core Responsibilities

• Operations Management: Supervise daily openings/closings, inventory control, cash handling, facility maintenance and oversee day‑to‑day operations of the center, ensuring that all areas (rides, games, attractions, dining, etc.) are operating smoothly and efficiently.
• Team Leadership: Assist with hiring, scheduling, payroll, and training of floor staff and supervisors.
• Guest Experience: Lead floor operations, handle guest escalations, and coordinate group bookings or private events.
• Financial Performance: Work alongside the GM to achieve revenue targets, monitor labor costs, and implement business growth strategies.

Qualifications

• Experience: 3+ to 5 years of management experience in hospitality, fast‑casual concepts, or large‑scale entertainment venues.
• Skills: Strong operational knowledge, team‑building, and proficiency in Point of Sale (POS) systems.
• Passionate about delivering exceptional guest experiences and creating a fun, energetic environment.
• Ability to maintain a high level of professionalism and composure in stressful situations.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Creative and innovative with a proactive approach to problem‑solving and operational improvements.

Physical Requirements

• Ability to stand and walk for extended periods.
• Occasional lifting of up to 25-50 lbs.
• Must be able to work flexible hours, including evenings, weekends, and holidays, to accommodate peak times and special events.