Assistant General Manager

The Galley Restaurant; Marietta (OH); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

The Galley Restaurant in Marietta, OH is seeking an Assistant General Manager to lead daily restaurant and entertainment operations in Historic Marietta. You will guide front-of-house teams, ensure guest satisfaction, and uphold service standards in a fast-paced venue that blends dining and live events.

The ideal candidate brings hands-on leadership in restaurant/hospitality settings, strong communication, and a track record of coaching staff, managing schedules, and driving guest experiences

Qualifikationen

• Previous management or supervisory experience in a restaurant, bar, hospitality, or entertainment environment.
• Strong knowledge of front-of-house restaurant operations.
• Serving and bartending experience preferred.
• Proven ability to lead, coach, and motivate employees.
• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to remain calm and effective in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making skills.
• Reliable, professional, and willing to lead by example.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Must be willing to be a hands-on leader who is comfortable working alongside the team.

Aufgaben

• Assist the General Manager with the daily operation of the restaurant, bar, and entertainment venue.
• Lead and supervise front-of-house employees, including servers, bartenders, hosts, and support staff.
• Ensure exceptional customer service and guest satisfaction.
• Maintain high standards for service, cleanliness, organization, and safety.
• Train, coach, motivate, and hold team members accountable for performance.
• Assist with employee scheduling and daily staffing needs.
• Work closely with kitchen leadership to ensure strong communication and smooth restaurant operations.
• Monitor service during busy periods and take an active role in solving operational issues.
• Handle customer concerns professionally and find solutions that protect the guest experience.
• Assist with opening and closing procedures.
• Help monitor labor, inventory, sales, and other key operating areas.
• Assist with live music, private parties, catering, special events, and large-volume events.
• Help identify opportunities to improve sales, service, efficiency, and profitability.
• Step in wherever needed to support the team and keep operations moving.

Kenntnisse

Leadership

Guest service

Communication

Team supervision

Operations

Jobbeschreibung

The Galley & The Adelphia Music Hall | Marietta, OH

The Galley & The Adelphia Music Hall are looking for an experienced Assistant General Manager (AGM) to help lead daily restaurant and entertainment operations in Historic Marietta, Ohio.

We are looking for a hands-on hospitality leader who knows how to create an outstanding guest experience, develop a strong team, maintain high operating standards, and keep things running smoothly in a fast-paced restaurant and live entertainment environment.

This is an excellent opportunity for an experienced Assistant General Manager, Restaurant Manager, Bar Manager, Hospitality Manager, or Front of House Manager who is ready to take the next step in their career.

What You'll Do

• Assist the General Manager with the daily operation of the restaurant, bar, and entertainment venue
• Lead and supervise front-of-house employees, including servers, bartenders, hosts, and support staff
• Ensure exceptional customer service and guest satisfaction
• Maintain high standards for service, cleanliness, organization, and safety
• Train, coach, motivate, and hold team members accountable for performance
• Assist with employee scheduling and daily staffing needs
• Work closely with kitchen leadership to ensure strong communication and smooth restaurant operations
• Monitor service during busy periods and take an active role in solving operational issues
• Handle customer concerns professionally and find solutions that protect the guest experience
• Assist with opening and closing procedures
• Help monitor labor, inventory, sales, and other key operating areas
• Assist with live music, private parties, catering, special events, and large-volume events
• Help identify opportunities to improve sales, service, efficiency, and profitability
• Step in wherever needed to support the team and keep operations moving

What We're Looking For

• Previous management or supervisory experience in a restaurant, bar, hospitality, or entertainment environment
• Strong knowledge of front-of-house restaurant operations
• Serving and bartending experience preferred
• Proven ability to lead, coach, and motivate employees
• Excellent communication and customer service skills
• Strong organization and attention to detail
• Ability to remain calm and effective in a fast-paced, high-volume environment
• Strong problem-solving and decision-making skills
• Reliable, professional, and willing to lead by example
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events
• Must be willing to be a hands-on leader who is comfortable working alongside the team

The Ideal Candidate

The ideal candidate is someone who takes ownership.

You don't wait to be told what needs to be done. You see a problem, solve it, and help your team do the same. You're comfortable leading from the front, holding people accountable, and creating an environment where employees enjoy coming to work and guests want to come back.

Experience managing a high-volume restaurant, bar, music venue, event venue, or hospitality operation is a major plus.

Why Join The Galley & The Adelphia?

You'll have the opportunity to be part of a unique operation that combines restaurant, bar, live music, entertainment, catering, and private events under one team.

This is more than a traditional restaurant management position. You'll be involved in a variety of operations and have the opportunity to make a direct impact on our guests, employees, and overall business performance.

Position

Job Title: Assistant General Manager

Industry: Restaurant / Hospitality / Entertainment

Schedule: Full-time; evenings, weekends, holidays, and special events required