Hands-On Assistant General Manager: Restaurant & Live-Music

The Galley Restaurant; Marietta (OH); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

The Galley Restaurant in Marietta, OH is seeking an Assistant General Manager to lead daily restaurant and entertainment operations in Historic Marietta. You will guide front-of-house teams, ensure guest satisfaction, and uphold service standards in a fast-paced venue that blends dining and live events.

The ideal candidate brings hands-on leadership in restaurant/hospitality settings, strong communication, and a track record of coaching staff, managing schedules, and driving guest experiences

Formación

• Previous management or supervisory experience in a restaurant, bar, hospitality, or entertainment environment.
• Strong knowledge of front-of-house restaurant operations.
• Serving and bartending experience preferred.
• Proven ability to lead, coach, and motivate employees.
• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to remain calm and effective in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making skills.
• Reliable, professional, and willing to lead by example.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Must be willing to be a hands-on leader who is comfortable working alongside the team.

Responsabilidades

• Assist the General Manager with the daily operation of the restaurant, bar, and entertainment venue.
• Lead and supervise front-of-house employees, including servers, bartenders, hosts, and support staff.
• Ensure exceptional customer service and guest satisfaction.
• Maintain high standards for service, cleanliness, organization, and safety.
• Train, coach, motivate, and hold team members accountable for performance.
• Assist with employee scheduling and daily staffing needs.
• Work closely with kitchen leadership to ensure strong communication and smooth restaurant operations.
• Monitor service during busy periods and take an active role in solving operational issues.
• Handle customer concerns professionally and find solutions that protect the guest experience.
• Assist with opening and closing procedures.
• Help monitor labor, inventory, sales, and other key operating areas.
• Assist with live music, private parties, catering, special events, and large-volume events.
• Help identify opportunities to improve sales, service, efficiency, and profitability.
• Step in wherever needed to support the team and keep operations moving.

Conocimientos

Leadership

Guest service

Communication

Team supervision

Operations

Descripción del empleo

The Galley Restaurant in Marietta, OH is seeking an Assistant General Manager to lead daily restaurant and entertainment operations in Historic Marietta. You will guide front-of-house teams, ensure guest satisfaction, and uphold service standards in a fast-paced venue that blends dining and live events.

The ideal candidate brings hands-on leadership in restaurant/hospitality settings, strong communication, and a track record of coaching staff, managing schedules, and driving guest experiences