Assistant General Manager

Alchemy; Lynnfield (MA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical and Dental insurance with a+em

Wellness spending account

Paid vacation time

Paid sick time

Employee discounts

Job summary

Alchemy is seeking an Assistant General Manager in Lynnfield, MA who thrives in a fast-paced restaurant setting. You will lead a dynamic front-of-house team on busy shifts, modeling outstanding hospitality, coaching staff, and ensuring exceptional guest experiences from start to finish.

You’ll collaborate with the General Manager and Chef to foster a positive culture, attract and retain talent, and drive operational excellence across scheduling, labor, inventory, and financial performance.

Qualifications

• Minimum of 2 years of management experience.
• Excellent food, beverage and service knowledge.
• Ability to inspire teams to work together toward a common goal.
• Lead by example, setting a culture of trust and excellence.
• Excellent communication skills with individuals at all levels.

Responsibilities

• Lead by example and set the tone for genuine, memorable hospitality.
• Support, coach, and develop a strong FOH team.
• Run smooth, organized shifts while keeping the guest experience front and center.
• Build relationships with guests and create reasons for them to come back.
• Partner with the General Manager and Chef to create a positive, collaborative restaurant culture.
• Help recruit, train, and retain great people.
• Bring ideas to the table and look for opportunities to improve.
• Maintain high standards for service, cleanliness, organization, and execution.
• Support the operational side of the business, including scheduling, labor management, inventory, and financial performance.

Skills

Restaurant management

Supervisory experience

Hospitality

Leadership

Communication

Job description

Description

Great hospitality starts with great people.

Alchemy is looking for an Assistant General Manager who loves the energy of restaurants, believes hospitality is about more than service, and knows how to bring out the best in a team.

We’re looking for a leader who is present, creative, organized, and genuinely people-driven. Someone who can lead a busy shift with confidence, connect with guests, develop employees, and help create the kind of restaurant people are excited to walk into - whether they’re working or dining with us.

This isn’t a role for someone who wants to manage from the sidelines. We want someone who enjoys being on the floor, working alongside the team, solving problems in the moment, and helping make Alchemy better every day.

What You'll Do:

• Lead by example and set the tone for genuine, memorable hospitality.
• Support, coach, and develop a strong FOH team.
• Run smooth, organized shifts while keeping the guest experience front and center.
• Build relationships with guests and create reasons for them to come back.
• Partner with the General Manager and Chef to create a positive, collaborative restaurant culture.
• Help recruit, train, and retain great people.
• Bring ideas to the table—we value leaders who think creatively and see opportunities to improve.
• Maintain high standards for service, cleanliness, organization, and execution.
• Support the operational side of the business, including scheduling, labor management, inventory, and financial performance.

What We're Looking For:

You may be a great fit if you:

• Have restaurant management or strong supervisory experience.
• Are passionate about hospitality and creating a great guest experience.
• Believe strong restaurants are built by strong teams.
• Lead with professionalism, accountability, and a sense of humor.
• Communicate well and know how to give both direction and encouragement.
• Stay composed and solutions-focused when things get busy.
• Enjoy developing people rather than simply managing them.
• Are creative, curious, and always looking for ways to make the restaurant better.
• Understand that great leadership means being willing to jump in wherever you’re needed.

Compensation and Benefits:

• Competitive starting salary of $65,000 to $70,000 per year, depending on experience
• Regular and ongoing opportunities for financial growth
• Quarterly Bonuses that are generous and achievable
• Superb Medical and Dental insurance with a generous employer contribution to both
• Flexible wellness spending account
• Paid Vacation Time And Paid Sick Time
• Discounts in all of the Serenitee Restaurant Group locations

Requirements

• Minimum of 2 years of management experience
• Excellent food, beverage and service knowledge
• The ability to inspire teams of people to work together towards a common goal
• The ability to lead by example, setting the tone for a culture of trust and excellence
• Excellent communication skills with individuals below, beside and above you in the organization
• Demonstrated experience in training and staff development
• Proven experience in effective performance management
• Conflict management skills
• Hands on management skills in a fast-paced work environment
• Flexible availability