Assistant General Manager

WeDriveU; Lower Merion Township (Montgomery County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Commuter benefits

Employee assistance program (EAP)

Unlimited PTO

Job summary

WeDriveU is seeking an Assistant General Manager to oversee drivers, supervise operations, and ensure program compliance at the client's location. The role involves active communication with the client and WeDriveU’s Account management team.

The position requires strong leadership, safety and regulatory knowledge (DOT/OSHA), and hands-on experience in transportation operations. On-site work, interviews, training, and continuous improvement initiatives are integral to the role.

Qualifications

• 3+ years of experience in Operations Management.
• Bachelor's degree preferred.
• Experience in public or private transportation management is a plus.

Responsibilities

• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
• Ensure that all bus routes are constantly operating and adequately servicing the client’s needs.
• Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management).
• Hire (interviews, road tests, training, etc.), train, and develop new drivers.
• Ensure compliance with all government regulatory agencies such as DOT, OSHA, and other state/local agencies.
• Monitor and ensure compliance with safety regulations.
• Be active in all internal and external audits.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Review and approve biweekly timecards to limit meal break penalties and ensuring labor law compliance.
• Support the development of company policy and procedures.
• Additional duties and responsibilities may apply.

Skills

Interpersonal communication

Customer service

Problem solving

Leadership

Microsoft Excel

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description

The Assistant General Manager will report to the General Manager and assist with all supervisory duties in addition to ensuring program compliance. The Assistant General Manager will work onsite, as needed, at the client’s location and will actively communicate with the client as well as WeDriveU’s Account management team.

Duties And Responsibilities

• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
• Ensure that all bus routes are constantly operating and adequately servicing the client’s needs.
• Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management)
• Hire (interviews, road tests, training, etc.), train, and develop new drivers.
• Ensure compliance with all government regulatory agencies such as DOT, OSHA, and other state/local agencies.
• Monitor and ensure compliance with safety regulations.
• Be active in all internal and external audits.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Review and approve biweekly timecards to limit meal break penalties and ensuring labor law compliance.
• Support the development of company policy and procedures.
• Additional duties and responsibilities may apply.

Skills Required And Physical Demands

• Outstanding interpersonal and communication skills
• Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel skills.
• Excellent customer service skills.
• Self-motivated with the ability to prioritize and problem solve.
• Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period.
• Additional skills and physical demands may apply.

Hard Requirements

Education and Qualifications:

• 3 years or more of experience in Operations Management

Preferred Requirements

• Bachelor’s degree
• Work experience in public or private alternative transportation demand management (TDM)
• Experience and thorough knowledge of DOT and/or OSHA regulations
• Licensed Class B driver (Passenger and Air brakes endorsement)
• Prior knowledge of DMV policies and procedures

We Offer

Physical Health

• Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

• Competitive compensation packages
• 401(k) with 4% employer match
• Financial Wellness Tool
• Commuter Benefits

Emotional Health

• Employee Assistance Program (EAP)
• Unlimited PTO
• Paid holidays
• Pet & Legal Insurance

Personal Development

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.