Assistant General Manager

Workstream; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Freddy's Frozen Custard & Steakburgers in Louisville is seeking an Assistant General Manager to lead daily restaurant operations and drive guest satisfaction. You will coach and motivate a diverse team, oversee staffing, training, and performance, and help achieve sales and quality goals.

Ideal candidate has prior management experience in quick service or full-service dining, strong communication skills, and a passion for hospitality.

Qualifications

• Minimum 1 year experience as a shift lead or manager in a full-service, casual dining, or quick-service restaurant.
• Strong leadership and team-building abilities.
• Knowledge of financial statements, sales reports, and performance metrics.
• Excellent communication with guests and team.
• Proficiency with desktop software and labor management tools.
• Detail-oriented with strong time and priority management.

Responsibilities

• Support the General Manager in daily restaurant operations and strategic planning.
• Lead, coach, and motivate a diverse team to deliver outstanding guest experiences.
• Manage hiring, training, and retention of enthusiastic team members.
• Ensure high standards of food quality, cleanliness, and service excellence.
• Monitor sales, profits, and productivity to meet business goals.

Skills

Leadership

Communication

Financial literacy

Staff development

Labor management tools

Attention to detail

Tools

Desktop software

Job description

Freddy's Frozen Custard & Steakburgers - Urgent Hiring: Immediate Opening for a Highly Skilled Assistant General Manager

Are you looking for a fun, fast-paced work environment where your leadership skills can shine? Do you thrive in a team-oriented culture that values growth and exceptional guest service? If so, Freddy’s Frozen Custard & Steakburgers is the perfect place for you!

Join our dynamic team as a talented Assistant General Manager and help us continue our tradition of quality, hospitality, and timeless service. At Freddy’s, you’ll enjoy a rewarding role where you can develop your management skills, motivate a loving team, and contribute to business growth in a delicious food setting.

Key Responsibilities

• Support the General Manager in daily restaurant operations and strategic planning
• Lead, coach, and motivate a diverse team to deliver outstanding guest experiences
• Manage hiring, training, and retention of enthusiastic team members
• Ensure high standards of food quality, cleanliness, and service excellence
• Monitor sales, profits, and productivity to meet business goals

Required Skills and Experience

• Minimum 1 year experience as a shift lead or manager in full service, casual dining, or quick service restaurant
• Strong leadership skills with a passion for team building and employee development
• Knowledge of financial statements, sales reports, and performance metrics
• Excellent communication skills with guests and team members
• Proficiency in desktop software and labor management tools
• Detail-oriented with ability to manage time and priorities efficiently

Physical and Work Environment Requirements

• Flexible availability including days, nights, and weekends within the metro area
• Able to stand or walk for up to 10-hour shifts
• Capable of lifting up to 40 pounds and performing physical tasks such as bending and stooping

Location: Freddy's Louisville 8700 Dixie Hwy, Louisville, KY 40258, USA

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.