Assistant General Manager

Granada Hills : NBC000263; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Early closing hours

Leadership development

Career growth

Team culture

Job summary

Nothing Bundt Cakes in Los Angeles is seeking an Assistant General Manager to partner with the General Manager in overseeing daily bakery operations, driving sales, and delivering an outstanding guest experience while upholding safety and quality standards.

You will coach and develop a high-performing team, handle recruiting, scheduling, inventory, and daily reporting, and step in as Manager on Duty when needed to keep the bakery running smoothly and joyfully.

Qualifications

• 2+ years of management or supervisory experience in retail, restaurant, bakery, or food service environments.
• Strong leadership, coaching, and team development skills.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Support the General Manager in overseeing all aspects of bakery operations.
• Lead, coach, and develop team members to achieve performance and service goals.
• Assist with recruiting, hiring, onboarding, training, and scheduling staff.
• Ensure exceptional guest service and promptly resolve guest concerns.
• Monitor bakery performance, sales results, and labor costs to support business objectives.
• Maintain compliance with food safety, sanitation, and company standards.
• Oversee inventory management, ordering, receiving, and product quality.
• Support opening and closing procedures, cash management, and daily reporting.
• Foster a positive, engaging, and accountable team culture.
• Serve as Manager on Duty and make operational decisions in the absence of the General Manager.

Skills

People leadership

Staff coaching

Guest experience focus

Communication

Multitasking

Job description

Assistant General Manager

Location: Nothing Bundt Cakes

At Nothing Bundt Cakes, we bring joy to every guest through exceptional service, beautifully crafted cakes, and a welcoming bakery experience. As an Assistant General Manager, you will partner with the General Manager to oversee daily bakery operations, lead and develop team members, drive sales performance, and ensure an outstanding guest experience while maintaining our high standards for quality, food safety, and operational excellence.

What You'll Do

• Support the General Manager in overseeing all aspects of bakery operations
• Lead, coach, and develop team members to achieve performance and service goals
• Assist with recruiting, hiring, onboarding, training, and scheduling staff
• Ensure exceptional guest service and promptly resolve guest concerns
• Monitor bakery performance, sales results, and labor costs to support business objectives
• Maintain compliance with food safety, sanitation, and company standards
• Oversee inventory management, ordering, receiving, and product quality
• Support opening and closing procedures, cash management, and daily reporting
• Foster a positive, engaging, and accountable team culture
• Serve as Manager on Duty and make operational decisions in the absence of the General Manager

What We're Looking For

• 2+ years of management or supervisory experience in retail, restaurant, bakery, or food service environments
• Strong leadership, coaching, and team development skills
• Passion for delivering exceptional guest experiences
• Excellent communication, organization, and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with scheduling, inventory management, and operational metrics preferred
• Dependable, results-oriented, and committed to maintaining high standards
• Flexible availability, including weekends and holidays as business needs require
• Ability to stand for extended periods and lift up to 25 pounds

Why Join Us?

• Flexible scheduling
• Employee discounts
• Earlier closing hours than most food service concepts
• Leadership development and career growth opportunities
• Fun, supportive, and team-oriented culture
• Opportunity to make a meaningful impact on guests' celebrations and special moments
• A workplace focused on bringing joy to the team, guests, and community